Error Checking an Image File

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Error Checking an Image File

Postby dougs » Thu Oct 29, 2015 11:48 am

Hello-

I'm using version 6008 of the R-Drive Image software on a server and running unattended backup jobs backing up to a remote location. I am seeing these message every day for the past one week:

Execution log:
* Append to an Image: \\BACKUP\install\pavo\WindowsImageBackup\HDD1_HDD2-image.rdr
Backup partition [LSI MR9261-8i (222GB #1)]
Active Partition #1 System Reserved (NTFS 100MB)
C: C: Drive (NTFS 222GB #2)
Backup disk partition structure
LSI MR9261-8i (222GB #1)
Backup partition [LSI MR9261-8i (1.36TB #2)]
System Reserved Partition GPT #1 (128MB)
D: D: Drive (NTFS 1.36TB #2)
Backup disk partition structure
LSI MR9261-8i (1.36TB #2)
Check an Image File
! Error reading the file: Abort (auto)
! Read disk C: at position 1226833920 failed. Read from disk failed
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Operation failed: Read from disk failed

I see that the differential job gets created on the remote location. But I believe when the time comes to check the validity of the backup job, it fails. Is it because there is a bad sector or corrupted file in the C:drive?

~Doug
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Re: Error Checking an Image File

Postby Alt » Thu Oct 29, 2015 12:20 pm

Please, contact our techsupport with this problem, they'll help you to solve it.
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Re: Error Checking an Image File

Postby Data-Medics » Thu Oct 29, 2015 4:07 pm

dougs wrote:! Read disk C: at position 1226833920 failed. Read from disk failed


I think this line is the tell all. You've got bad sectors that can't be read by the program. Time to replace the drive and restore one of those images. :D
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Re: Error Checking an Image File

Postby Alt » Fri Oct 30, 2015 9:06 am

Data-Medics wrote:
dougs wrote:! Read disk C: at position 1226833920 failed. Read from disk failed


I think this line is the tell all. You've got bad sectors that can't be read by the program. Time to replace the drive and restore one of those images. :D


That's right. BTW, was the "Ignore disk read errors (bad sectors)" cleared?
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