Alt wrote:I may be a hardware problem, please contact our tech support, they'll help you to solve the problem.
I believe you are correct. but when I filed out the trouble ticket on your web page, it kept saying I had the "security quote wrong, please try again", I could never get it right and I didn't see a way to change or re-roll for a different quote, so I gave up.
I continued to try and solve myself, and out of curiosity, I ran the WD Data Lifegurd drive checker on this new RMA replacement drive and it failed the quick test, according to their website the drive should be replaced. I contacted their tech support and they will give me phone support today, but in the mean time, I read their Q&A page and received email support to try a extended test, which the drive failed also. Reading the procedure to write zeros on the entire drive also said this does a "Low Level" format of the drive, so I did that as well, and tried the tests again, which they passed.
I then tried to restore from R-Drives Image, one partition at a time and it restored quite quickly, less than 3hours, but it would not boot. I made the mistake of restoring from Windows, so there was already a boot drive in the system. I disconnected drive-0, and used MS repair utility to fix the boot manager, and it booted fine afterwards. I am now conparing WD to Seagate (which I loaded from scratch)
A quirk about R-Drive restore, the Green progress bar(s) do absolutly nothing, until it's completed, then they fill completely and another window opens to report a successful or failed restore. This action is totally misc-leading as to if R-drive has crashed or what progress is being made, if any. I hope you fix it and you're webpage too.
Thank you for your responce,