R-Drive fails to retain activation

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R-Drive fails to retain activation

Postby shawn888 » Mon Oct 06, 2014 11:14 am

Hello R-Drive team!

Hopefully you know the answer to this one; if not I'll submit a support ticket.

We have been using R-Drive for several months now. We enjoy the product but we have been finding lately that half of our clients using R-Drive (around 3 so far) have been unable to retain activation of their product. R-Drive accepts the registration at install, hums along happily for 30 days, then fails with the "Trial expired" message. Is there a reason for this? Are we activating it "wrong"? We have followed the documentation properly.

Thanks for your reply!
shawn888
 
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Re: R-Drive fails to retain activation

Postby Alt » Tue Oct 07, 2014 2:22 pm

Please, contact our sales department with this problem.
Alt
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