R-Drive Image wrote:So, simply question: did u actually test that crap before you sell it, or that feature is present there as a freebee and wasn't mean to be used by people.
A simple answer: Your disk failed, as you said, and it's impossible to understand what crap and at which speed it sends to the system before looking at the disk firsthand. I only can guess it reports an incorrect size, that's why you got a double-sized image.
There're other solutions to work with failed disks, most often, high-expensive hardware-software systems. R-Drive Image is designed to work with healthy drives, with exception of some bad sectors.
And, if you really want to get files from that failed drive, go to a data recovery professional, this is not a Do-It-Yourself work.