Restored C: fails to boot.

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Restored C: fails to boot.

Postby 3to4 » Wed Dec 17, 2008 4:07 am

Hello,
With Build 4402 installed, I tried to restore, from within Windows XP, an image of C: drive made previously. The restore process went ok, but C: drive failed to boot with "NTLDR missing") So, I used the boot CD made with 4401, and 4401 restored C: which boots fine. The image I tried to restore was made with 4400 or 4401. (I don't remember exactly.) Hence, my question : To restore the image, do I always have to use the build which served to make the image? Or, is there some instability in 4402?
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Re: Restored C: fails to boot.

Postby Alt » Wed Dec 17, 2008 4:51 am

I'd rather say it's better to use the CD version.
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Re: Restored C: fails to boot.

Postby 3to4 » Wed Dec 17, 2008 5:40 am

Thanks, but I think it is VERY IMPORTANT to be able to restore C: from within Windows without rebooting with a boot CD. My laptop doen't have a CD/DVD drive, and when I travel, I don't always carry an external drive. I am sure many users are in my case.
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Re: Restored C: fails to boot.

Postby 3to4 » Wed Dec 17, 2008 5:49 am

Sorry. I forgot to mention that with 4318 I was regularly restoring C: from within Windows without any problem.
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Re: Restored C: fails to boot.

Postby Alt » Thu Dec 18, 2008 4:49 pm

You are quite right, R-Drive Image should be able to restore a system/boot disk without a CD version. I passed the problem to our developers. Maybe they will need more information from you. May we contact you through your e-mail you registered with?
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Re: Restored C: fails to boot.

Postby 3to4 » Fri Dec 19, 2008 6:50 am

Yes, of course. As R-Drive Image is the disk-image software I like the best. I will do what I can.
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Re: Restored C: fails to boot.

Postby 3to4 » Wed Jul 25, 2012 2:27 am

Hello,

Well, this time, the restored C: drive doen't boot, but in a different situation.

I wanted to upgrade my old 320GB hard drive to 500GB.

I have a CD of an image of C: from the old 320GB drive. So, I put the new 500GB in my PC. I made the partitions (C: = same size as before), booted with bootable CD (4738) and restored the C:. However, the restored C: did not boot with the message "ntldr missing". I tried with a bootable CD (4400). Then, the restored C: booted.

Is this normal? I would expect newer versions would work better.
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Re: Restored C: fails to boot.

Postby Alt » Wed Jul 25, 2012 4:22 am

3to4 wrote:I have a CD of an image of C: from the old 320GB drive. So, I put the new 500GB in my PC. I made the partitions (C: = same size as before), booted with bootable CD (4738) and restored the C:. However, the restored C: did not boot with the message "ntldr missing". I tried with a bootable CD (4400). Then, the restored C: booted.

I've passed the problem to our developers. Thanks for reporting.
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Re: Restored C: fails to boot.

Postby Alt » Wed Jul 25, 2012 8:16 am

3to4 wrote:Hello,

Well, this time, the restored C: drive doen't boot, but in a different situation.

I wanted to upgrade my old 320GB hard drive to 500GB.

I have a CD of an image of C: from the old 320GB drive. So, I put the new 500GB in my PC. I made the partitions (C: = same size as before), booted with bootable CD (4738) and restored the C:. However, the restored C: did not boot with the message "ntldr missing". I tried with a bootable CD (4400). Then, the restored C: booted.

Please, contact our techsupport providing them with the following:
1. A link to this topic.
2. A system dump with the connected image of C:
3. A system dump of the system that won't boot (using the bootable CD)
System dump: About -> System dump.
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Re: Restored C: fails to boot.

Postby 3to4 » Fri Jul 27, 2012 12:23 am

Thank you very much for your reply.
I took the system dumps, but should I use the technical support request form? Then, how can I attach the system dumps?
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