Data Recovery and Disk Utilities Forum @R-TT

by **viking** » Wed May 20, 2015 2:42 pm

Alt wrote:
viking wrote:
Alt wrote:Looks like this bug is fixed. It affected only folders deleted from root.
1. In which version was this fixed? Using v7.6 Build 158715 I still have many files in "Extra Found Files".
In last build 7.6.158796 published yesterday May 19, 2015.

Build 7.6.158796 almost behaves as well as v6.3 now. However, in contrast to v6.3 it still puts some files in "Extra Found Files". Here are two situations (Two examples; I have renamed directory names to "myDir_x" and file names to "myFile_x"):

Example 1:
path in version 6.3
Root/RecoveryBin/InProgress/myDir_1/myFile_1
=> path in build 7.6.158796 (after recovery)
Extra Found Files\$$$Folder96862209\myDir_1\myFile_1

Example 2:
path in version 6.3
Root/MSI13ff8.tmp/myDir_2/myFile_2
=> path in build 7.6.158796 (after recovery)
Extra Found Files\$$$Folder96862209\myDir_2\myFile_2

Note:
"RecoveryBin" is a folder created by Condusive Undelete (it replaces the recycle bin: http://www.condusiv.com/products/undelete/)
v6.3 shows 3 folders of the type "MSI13ff8.tmp" (and v7.6 puts the files in those folders in "Extra Found Files"). What are those folders?

by **Alt** » Wed May 20, 2015 10:39 am

viking wrote:
Alt wrote:Looks like this bug is fixed. It affected only folders deleted from root.
1. In which version was this fixed? Using v7.6 Build 158715 I still have many files in "Extra Found Files".

In last build 7.6.158796 published yesterday May 19, 2015.

by **viking** » Tue May 19, 2015 5:52 pm

Alt wrote:Looks like this bug is fixed. It affected only folders deleted from root.

1. In which version was this fixed? Using v7.6 Build 158715 I still have many files in "Extra Found Files".
2. Note also that in my case, all deleted files were in sub directories. As I explained in my last post, in v7.6 many deleted files were found in "Extra Found Files". In contrast, in v6.3 there were no deleted files in "Extra Found Files"! Thus, there appears to be a bug in v7.6 that did not exist in v6.3.

by **Alt** » Tue May 19, 2015 4:07 pm

Looks like this bug is fixed. It affected only folders deleted from root.

by **viking** » Sun May 17, 2015 4:56 pm

Comparing v 6.3 and v 7.6
The two version have very different results on my drive "H":

v6.3
Root= 113,134 files & 9,283 Folders
Extra Found Files= 156,561 Files & 1,885 Folders
Sum = 269,695 Files & 11,168 Folders

v7.6
Root= 30,204 files & 9,018 Folders
Extra Found Files= 239,491 Files & 2,572 Folders
Sum = 269,695 Files & 11,586 Folders

The total number of files found are the same in both versions, but v7.6. finds more folders.
Furthermore, there are many more "Extra Found Files" in v 7.6 than in v6.3 (239,491 vs 156,561). In v6.3 those extra files are instead in the correct Root location.

Note also that in my original drive (Q), v7.6 found many files in "Extra Found Files" but there are NO "Extra Found Files" in v6.3 (they are all in their correct location under Root). It appears that v6.3 works "better".

by **viking** » Sun May 17, 2015 4:28 pm

kano wrote:I did not submit a $MFT and fss for review. The developers should be able to easily reproduce the issue by performing the following:

1) Delete a folder that contains a file or set of files.
2) Open the corresponding disk/volume in R-Studio.
3) Use R-Studio to attempt to navigate to the folder that was deleted.

The deleted folder will not be visible under its original location. Instead, it will appear as "$$$FolderNum" (where "Num" is a string of digits) under "Extra Found Files" without any information pertaining to its original name or path. Any files that were contained within the deleted folder, however, will appear correctly under this R-Studio location.

Note: Files that are deleted alone (whose containing folder is not) remain unaffected and recoverable with correct, intact paths.

Thank you, Alt, for trying to help remedy this issue.

I was not able to reproduce this (using Win7 - 64bit; Disk=1.81TB, NTFS; R-Studio v7.6 build 158715)
1. I created a file with following path:
H:\Test\DeleteMe\DeleteMe.txt
2. I deleted the folder (with file) DeleteMe
3. I opened the volume in R-studio and the deleted directory and file shows up at the expected path

Note that this is a different drive from the drive discussed in the original post.
I should also mention that I have 2,572 folders ($$$FolderNum) under "Extra Found Files"

by **kano** » Sat May 16, 2015 7:39 pm

I did not submit a $MFT and fss for review. The developers should be able to easily reproduce the issue by performing the following:

1) Delete a folder that contains a file or set of files.
2) Open the corresponding disk/volume in R-Studio.
3) Use R-Studio to attempt to navigate to the folder that was deleted.

The deleted folder will not be visible under its original location. Instead, it will appear as "$$$FolderNum" (where "Num" is a string of digits) under "Extra Found Files" without any information pertaining to its original name or path. Any files that were contained within the deleted folder, however, will appear correctly under this R-Studio location.

Note: Files that are deleted alone (whose containing folder is not) remain unaffected and recoverable with correct, intact paths.

Thank you, Alt, for trying to help remedy this issue.

by **viking** » Sat May 16, 2015 5:20 pm

Alt wrote: 1. In Metafiles on the partition.
2. Contact our techsupport, they'll tell you how and when to upload the files.
3. Understand your concern. You may browse through the $MFT and fss using the R-Studio's built-in editor. Sure, browse an $MFT copy rather than the original file on the partition. Actually, these both files will give us information about folders/files on the partition. We'll be able to detect that a file named MyTopSecret.doc exists or existed, but unable to see the content of the file.

I can confirm Kano's statement that the problem still remains in the new version

.

Did Kano by any chance submit the $MFT and fss?
My compressed $MFT is 202 MB (and compressed fss is 51 MB). There are also some file and folder names on this drive that are confidential. Any other way for you to fix this bug?

by **Alt** » Tue May 12, 2015 11:36 am

viking wrote: As I wrote above:
1. How do I get the $MFT file?
2. I created a file system snapshot (fss) as explained above, but it is 251 MB (and 51.2 MB zipped)
3. I would need to inspect the $MFT and fss before submitting. How would I do this?

1. In Metafiles on the partition.
2. Contact our techsupport, they'll tell you how and when to upload the files.
3. Understand your concern. You may browse through the $MFT and fss using the R-Studio's built-in editor. Sure, browse an $MFT copy rather than the original file on the partition. Actually, these both files will give us information about folders/files on the partition. We'll be able to detect that a file named MyTopSecret.doc exists or existed, but unable to see the content of the file.

by **viking** » Mon May 11, 2015 4:47 pm

Alt wrote:
kano wrote:
Alt wrote:I think this build fixed the problem: R-Studio 7.6.158715.
Nope. The problem still remains.
Can you contact our techsupport and submit them the $MFT file? And the file system's snapshot? (Tools -> Settings -> Main -> Enable Debug Mode, then right-click the disk and select FS Snapshot). Please, provide a reference to this topic. Thank you in advance. The snapshot may be quite large, but its size can be greatly reduced when the file is zipped.

As I wrote above:
1. How do I get the $MFT file?
2. I created a file system snapshot (fss) as explained above, but it is 251 MB (and 51.2 MB zipped)
3. I would need to inspect the $MFT and fss before submitting. How would I do this?

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File Paths Not Found (but in "Extra Found Files")

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