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Can not unmount rdr disk image on r-studio 8.11

Posted: Wed Aug 28, 2019 1:28 pm
by c1400700226
R-Studio 8.11 adds mount rdr images as virtual hard drives functionality, but after mount it I can not unmount in r-studio, I have to manually end rhelper.exe in task manager.

So I want to ask is there any bugs? How to use RdrVmpUninstall64.exe?

Thanks

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Thu Aug 29, 2019 11:50 am
by Alt
I could not reproduce this problem.
Maybe, something in your system locked the disk?

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Thu Aug 29, 2019 5:16 pm
by c1400700226
No, after mount it is not marked as virtual and there is no unmount option.

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Fri Aug 30, 2019 11:57 am
by Alt
c1400700226 wrote:
Thu Aug 29, 2019 5:16 pm
No, after mount it is not marked as virtual and there is no unmount option.
What does Disk Management show in this case?

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Fri Aug 30, 2019 12:21 pm
by c1400700226
Alt wrote:
Fri Aug 30, 2019 11:57 am
c1400700226 wrote:
Thu Aug 29, 2019 5:16 pm
No, after mount it is not marked as virtual and there is no unmount option.
What does Disk Management show in this case?
Just updated to 8.11-175351, this problem does not appear now

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Fri Aug 30, 2019 8:20 pm
by c1400700226
Alt wrote:
Fri Aug 30, 2019 11:57 am
c1400700226 wrote:
Thu Aug 29, 2019 5:16 pm
No, after mount it is not marked as virtual and there is no unmount option.
What does Disk Management show in this case?
Just updated to 8.11.175357, the problem occurs again.....

It seems that the rdrvmp driver is unstable and failed to notice r-studio that the rdr image just mounted is a virtual drive...

After ended rhelper.exe in task manager, there is no additional drive in Disk Management. And even I uninstall R-TT virtual devices in devmgmt, there is still a drive letter in explorer "This Computer". I have to reboot Windows to get it disappear.

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Sun Sep 01, 2019 1:02 pm
by Alt
We need system info for this case. Connect the image for which the Unmount command is disabled, then go to the Tools menu, and select Save system info... Send me both files to raptorbck (at) gmail (dot) com. This is the information about your system and not actual data on the disk.

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Mon Sep 02, 2019 1:51 am
by c1400700226
Alt wrote:
Sun Sep 01, 2019 1:02 pm
We need system info for this case. Connect the image for which the Unmount command is disabled, then go to the Tools menu, and select Save system info... Send me both files to raptorbck (at) gmail (dot) com. This is the information about your system and not actual data on the disk.
Sent, please check.

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Mon Sep 02, 2019 4:12 pm
by Alt
You message has been received and sent to our developers.

Re: Can not unmount rdr disk image on r-studio 8.11

Posted: Sat Sep 14, 2019 9:21 am
by Guest
Alt wrote:
Mon Sep 02, 2019 4:12 pm
You message has been received and sent to our developers.
Any update?