Page 1 of 2

Recovery 500GB HDD, low memory

Posted: Mon Apr 12, 2010 11:24 pm
by Guest
Hello,

I "System Reset" my QNAP NAS by accident. (Actuallt act as "Factory Default" but name "reset", it remove all settings and format the HDD)

I use Windows 7 x64 with 4GB RAM to recover the 500GB HDD (in QNAP (ext4) formats), after scanning the HDD then double-click on that partation, it try to display the files but after a long period of loading, it consume all the RAM and Windows prompt for Close it. Any bugs?

What can I do? Many tanks.

Re: Recovery 500GB HDD, low memory

Posted: Tue Apr 13, 2010 6:18 am
by Alt
I passed the problem to our developers.

Re: Recovery 500GB HDD, low memory

Posted: Tue Apr 13, 2010 2:41 pm
by Alt
As a temporary solution, try to use the Recover all option.

Re: Recovery 500GB HDD, low memory

Posted: Tue Apr 13, 2010 6:09 pm
by yhlee
I am running a trial version,
I intended to recover a QNAP NAS formatted by "System Reset",
which is a Linux partation, probably ext4.

Thanks.
Alt wrote:As a temporary solution, try to use the Recover all option.

Re: Recovery 500GB HDD, low memory

Posted: Wed Apr 14, 2010 10:56 am
by Alt
Well, we are working on the problem right now. I think we'll fix it rather soon.

Re: Recovery 500GB HDD, low memory

Posted: Thu Apr 15, 2010 6:16 am
by yhlee
I noticed there is a similar case on 23.Mar, any ETA? Thanks.
Alt wrote:Well, we are working on the problem right now. I think we'll fix it rather soon.

Re: Recovery 500GB HDD, low memory

Posted: Fri Apr 16, 2010 9:12 pm
by yhee
I downloaded 5.2 build 130701 (x64)

It doesn't help, it stop at 62092667 entries,
but still increasing the memory consumption, stop responding.

Any idea?

Re: Recovery 500GB HDD, low memory

Posted: Fri Apr 16, 2010 9:15 pm
by yhlee
I downloaded 5.2 build 130701 (x64)

It doesn't help, it stop at 62092667 entries,
but still increasing the memory consumption, stop responding.

(I use old scanned data to open it, will it the problem?)

Any idea?

Re: Recovery 500GB HDD, low memory

Posted: Mon Apr 26, 2010 8:38 am
by yhlee
Hello? Any further updates?

Re: Recovery 500GB HDD, low memory

Posted: Mon Apr 26, 2010 1:25 pm
by Alt
We're still working on that.