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Large Image File

Posted: Wed Aug 18, 2010 7:33 am
by MarcI
Hi,

I am trying to recover from a terabyte image. (Version 5.2 based on a Windows 7 installation and the image is from an external hard drive with ntfs file system. )
R Studio can open the scan information and I can see the deleted files (video files) .
It is doing nothing when I am trying to recover all marked files. No error dialog. The Option to recover just turns grey and nothing is happening!
What can I do about it?

Thanks for some help!

Marc

Re: Large Image File

Posted: Wed Aug 18, 2010 4:29 pm
by Alt
Please, contact our tech support. They will help you to solve this problem.