Access Denied message when scanning a drive
Posted: Mon Jan 06, 2014 11:20 pm
Hello, I am trying to help a friend out with recovering her files from her primary laptop hard drive that has crashed. I have the adapter cables to connect it to my laptop and access the drive. first attempt on usb 3.0 connection i got reformat drive warnings. had access to the manufacturer factory restore section without issues but the main section wanted me to reformat the drive because it was bad. I tried to eject the drive and gather more information but it was stuck in a continual ( another program is using this drive) loop. so i pulled the plug on it. after that i was unable to read any information on the drive from the USB 3.0.
I have a ESATA 2 connector on the back of my computer and the cables for the drive. so i plug it in there and intel software tells me there are errors with it and it is at risk. i use the Intel software to mark drive for normal function. then launch R-Studio to try and see what i can do for data retrieval. during the scan for each sector all i get are (read sector failed after 1 attempt. access is denied (5)).
would anyone have any recommendations on what can be done? and what the access denied message means?
I have a ESATA 2 connector on the back of my computer and the cables for the drive. so i plug it in there and intel software tells me there are errors with it and it is at risk. i use the Intel software to mark drive for normal function. then launch R-Studio to try and see what i can do for data retrieval. during the scan for each sector all i get are (read sector failed after 1 attempt. access is denied (5)).
would anyone have any recommendations on what can be done? and what the access denied message means?