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Read Disk failed error
Posted: Sat Nov 29, 2014 11:22 am
by LSWDMybook
I keep getting Read disk at position ... failed after 1 attempt. The system cannot find the file specified (2) error when scanning. It seems improbable, because other software scans and recovered plenty of files from this drive. The scan is a standard scan without any changes to the software after installation. Please advise.
Re: Read Disk failed error
Posted: Sun Nov 30, 2014 10:33 am
by Alt
R-Studio accesses hard drives through standard Windows procedures. That means that not R-Studio, but Windows itself cannot read the disk. And what is the other software that could?
Re: Read Disk failed error
Posted: Tue Dec 02, 2014 10:15 pm
by LSWDMybook
Stellar Phoenix. I assumed that the method of getting the data must be similar if not the same, and that's why I inquired. Perhaps there is a setting that I missed, or something...
Re: Read Disk failed error
Posted: Wed Dec 03, 2014 7:40 am
by Alt
Did you scan the disk with Stellar or just opened the disk?
Re: Read Disk failed error
Posted: Wed Dec 03, 2014 11:52 am
by LSWDMybook
Scanned before I purchased R-Studio and recovered some files. Then tried R-Studio, got nowhere and came back to Stellar and recovered some more.
Re: Read Disk failed error
Posted: Thu Dec 04, 2014 2:48 pm
by Alt
What did you scan with an R-Studio: a logical disk or a hard drive?