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Users folder not getting copied out

Posted: Tue Feb 09, 2016 12:08 pm
by RForce
Since upgrading last fall, we have been having issues with R-Studio excluding the Users folder when copying files to destination media. We have to go back, select only Users and copy to a manually created Users folder on the destination media. As I've been in communication with several other data recovery lab owners who are no longer using R-Studio because of this glitch, is there any timeline for a fix to this?

Re: Users folder not getting copied out

Posted: Wed Feb 10, 2016 2:24 pm
by Alt
We aware of this issue and are fixing it.

Re: Users folder not getting copied out

Posted: Tue Mar 15, 2016 7:38 am
by RForce
Can I get a link to download the last working version for my tech license?

Re: Users folder not getting copied out

Posted: Tue Mar 15, 2016 11:01 am
by Data-Medics
+1 for that. Also, perhaps R-TT should consider a beta program. It seems that many updates are really untested beta updates, and the stable version is already removed by the time we realize all the bugs.

Why not release new versions as "beta versions", let them be tested in the field and after a month or two of no new glitches reported, then designate it as "stable built". That way we can always fall back to a working version of a program we paid $1000 for.

Re: Users folder not getting copied out

Posted: Tue Mar 15, 2016 1:28 pm
by Alt
We just released a new version that should fix the bug.