Page 1 of 1

Users folder not copied

Posted: Mon Mar 07, 2016 12:37 pm
by clickright
Hi All,

On the last few recoveries I've done, I'm finding that the "Users" folder is not being copied over; I keep having to do it separately and I can't figure out why.

Obviously, this if often the most important folder.

Any ideas?

Using R-STUDIO 7.7.159747

Re: Users folder not copied

Posted: Tue Mar 08, 2016 6:37 am
by Alt
We're fixing this issue right now.

Re: Users folder not copied

Posted: Tue Mar 08, 2016 6:01 pm
by clickright
Alt wrote:We're fixing this issue right now.
Ah, OK, it's a known issue.

Any workarounds in the meantime, other than doing the work twice?

Re: Users folder not copied

Posted: Wed Mar 09, 2016 9:38 am
by Alt
Not, but we're going to fix it fast.

Re: Users folder not copied

Posted: Mon Mar 14, 2016 3:11 pm
by Data-Medics
While you're at it can you also fix the stop button. Nothing worse than when it hangs during copying, and I can't even stop it without having to ctl + alt + del the system. The program hasn't even crashed, it just won't stop and it's stuck on a file.

Re: Users folder not copied

Posted: Tue Mar 15, 2016 1:28 pm
by Alt
clickright wrote:Hi All,

On the last few recoveries I've done, I'm finding that the "Users" folder is not being copied over; I keep having to do it separately and I can't figure out why.

Obviously, this if often the most important folder.

Any ideas?

Using R-STUDIO 7.7.159747
We just release a new build that fixes this bug.

Re: Users folder not copied

Posted: Tue Mar 15, 2016 1:43 pm
by clickright
Alt wrote:
clickright wrote:Hi All,

On the last few recoveries I've done, I'm finding that the "Users" folder is not being copied over; I keep having to do it separately and I can't figure out why.

Obviously, this if often the most important folder.

Any ideas?

Using R-STUDIO 7.7.159747
We just release a new build that fixes this bug.
Great!

However, I'm not seeing any downloads in my user console.

And the old link I have (https://secure.r-tt.com/cgi-bin/Update?dl=PC56ZSUR5P)

Is not working.

What can I do now.

Re: Users folder not copied

Posted: Tue Mar 15, 2016 1:50 pm
by Alt
clickright wrote:[
Using R-STUDIO 7.7.159747
Great!
However, I'm not seeing any downloads in my user console.
And the old link I have (https://secure.r-tt.com/cgi-bin/Update?dl=PC56ZSUR5P)
Is not working.
What can I do now.
When did you purchase the license?

Re: Users folder not copied

Posted: Tue Mar 15, 2016 1:55 pm
by clickright
Alt wrote:
clickright wrote:[
Using R-STUDIO 7.7.159747
Great!
However, I'm not seeing any downloads in my user console.
And the old link I have (https://secure.r-tt.com/cgi-bin/Update?dl=PC56ZSUR5P)
Is not working.
What can I do now.
When did you purchase the license?
September 5/2015

Re: Users folder not copied

Posted: Wed Mar 16, 2016 10:54 am
by Alt
I checked and found that R-Studio appears in the secure console.