Unable to see virtual logical disk

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winwest
Posts: 3
Joined: Mon May 14, 2018 11:55 pm

Unable to see virtual logical disk

Post by winwest » Tue May 15, 2018 12:12 am

Hi, I just recently started using R-drive. I created a virtual logical disk and received the successful creation message; however, I am unable to see the virtual disk using file explorer, or disk management, in Win 10. I went partially through the image restore process to verify the original image was good and it was. Any help would be appreciated. Thanks.

Alt
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Joined: Tue Nov 11, 2008 2:13 pm
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Re: Unable to see virtual logical disk

Post by Alt » Tue May 15, 2018 11:44 am

Did you connect the virtual disk as described on the Connect an Image as a Virtual Logical Disk help page?

winwest
Posts: 3
Joined: Mon May 14, 2018 11:55 pm

Re: Unable to see virtual logical disk

Post by winwest » Tue May 15, 2018 6:45 pm

Hi Alt, I did and received the message that it was connected successfully. Windows did not install additional software. When I retried R-drive software showed that drive selected the first time was not available to use the second time, so I believe R-drive recognized it, but Win 10 did not. Thanks.

Alt
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Joined: Tue Nov 11, 2008 2:13 pm
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Re: Unable to see virtual logical disk

Post by Alt » Wed May 16, 2018 10:16 am

Did you assign a disk letter to that disk?

winwest
Posts: 3
Joined: Mon May 14, 2018 11:55 pm

Re: Unable to see virtual logical disk

Post by winwest » Mon May 21, 2018 10:52 am

Sorry for the delay. Yes I did assign a drive letter and it was one not currently or previously in use.

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