Connect an Image is Greyed Out

Disk backup and restore, partition imaging and cloning, and drive copy using R-Drive Image.
Forum rules
Discussion on the R-Drive Image software
leafi
Posts: 1
Joined: Sun Sep 01, 2019 11:42 pm

Connect an Image is Greyed Out

Post by leafi » Sun Sep 01, 2019 11:45 pm

Hi there
I installed RDrive Image and made an image of a disk I was about to wipe. At that time the ability to mount and unmount the image was present. When I reformatted the PC and installed win 10 and reinstalled Drive Image the Connect an Image as a Virtual Logic Disk and Unmount options are Greyed out. I need to be able to access the old drive to pull files off.
I was not given an option for windows to install anything and I have already tried to uninstall and re-install Drive Image.