Data Recovery and Disk Utilities Forum @R-TT

Hi all,
I'm taking this piece of software for a test run, and want to backup my system to my NAS. The help page here shows I can map a network drive, but that "Map Network Drive" button is not here when selecting backup destination.
I can select the network drive mapped by Windows, and if I do a one time imaging it works fine; however if I save it as a scheduled task, the destination would automatically change to a network path (something like "\\MicrosoftAccount;email@domain.com@server.local\Folder", not starting with a drive letter), and when I try running the task, it would error out saying "specified network password is not correct".
How to solve this? This software seems promising as a full disk backup solution for me, I just need to get past this.

Thanks in advance.

The button should appear here: Image Destination Panel and then Network Drives.
If it doesn't appear please send me your screenshot of this panel.

Here's my image destination panel, as you can see I only have a "connect to cloud" button.

i0ntempest wrote: ↑

Tue Jun 17, 2025 1:05 pm

Here's my image destination panel, as you can see I only have a "connect to cloud" button.

This feature will appear soon, sorry for misinformation.

i0ntempest wrote: ↑

Mon Jun 16, 2025 5:22 pm

Hi all,
I'm taking this piece of software for a test run, and want to backup my system to my NAS. The help page here shows I can map a network drive, but that "Map Network Drive" button is not here when selecting backup destination.
I can select the network drive mapped by Windows, and if I do a one time imaging it works fine; however if I save it as a scheduled task, the destination would automatically change to a network path (something like "\\MicrosoftAccount;email@domain.com@server.local\Folder", not starting with a drive letter), and when I try running the task, it would error out saying "specified network password is not correct".

Sorry for a long delay, we've been investigating into this problem. We need some more information to solve your problem. Please contact our techsupport providing the link to this topic and the following information:
1. A system dump: Help -> About -> Write system dump.
2. What drive letter does the NAS have? And how is it connected: using its own login/password, or using windows credentials?
3. When a task is being saved under the local system account, R-Drive Image checks whether the local system has access to this network path. And if not, it asks the login/password for this share. Does it appear?
4. You may try to run the task under the current user, as it apparently must have access.