Page 1 of 1

eMMC image

Posted: Wed Nov 05, 2014 6:47 pm
by milesr
I am using R-Drive Image 5.3 and attempted to image a HP Steam 11 (Win 8.1) with eMMC solid state storage. R-Drive ran from my USB drive after a bit of work in the bios but it could not see the drive to make an image. The SD card and both USB drives that I had connected were reported but not the system drive on the laptop. Any suggestions?

Re: eMMC image

Posted: Thu Nov 06, 2014 11:33 am
by Alt
Please, contact our techsupport with this problem. Please, provide them with a link to this topic and a system dump from R-Drive image (About -> System dump) when R-Drive Image cannot see the SSD drive.

Re: eMMC image

Posted: Tue Jul 14, 2015 4:29 pm
by milesr
Any new information on this? I still need to do this.

Re: eMMC image

Posted: Wed Jul 15, 2015 10:16 am
by Alt
Did you contact our techsupport? And if yes, what was the answer?