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Backup Issues

Posted: Fri Jan 09, 2015 5:27 pm
by RandallX
Greetings..
I have been having some issues with the backup program lately. I have never been able to get a script to actually work. I create the script within the program and save it to a file. Then, when I click it, it brings up a cmd window, looks like it is initializing the rdi then exits. Nothing happens. I have made many attempts at this, all to no avail.

Another issue is when I want to have the program run a program at the completion of the back up. I have a compiled script program that pops up a notice on my screen that the backup is complete. It is in an .exe format. But it doesn't run.

Any help would be appreciated. Thank you. If you need more info, I will be happy to provide it.
Sincerely
Randall

Re: Backup Issues

Posted: Sat Jan 10, 2015 12:39 pm
by Alt
Please, contact our techsupport with these issues. They'll help you to solve it.

Re: Backup Issues

Posted: Tue Jan 13, 2015 3:10 pm
by Guest
OK, I did call your tech support, and while they may have been giving me the 'correct' answers, they did not help me in any way.

What I want to do, is: Create a script that will do a backup on demand. So that I can have a client click on an icon on their screen that will just run the process without having them run the program, navigate to the proper screen and click Run. So, is it possible to do this with R-Drive or not?

Re: Backup Issues

Posted: Tue Jan 13, 2015 5:01 pm
by Guest
Nevermind.. I figured it out on my own..
Thanks
Randall

Re: Backup Issues

Posted: Wed Jan 14, 2015 1:19 pm
by Alt
Well, what was the actual problem? Because your actions described in your first post were correct for doing what you want to do. So, I decided there might be some hardware or system issue and sent you to our techsupport.