Wipe Recycle bin from the shortcut menu not showing up

[saad]

I have R-Wipe & Clean on two computers, both with latest Windows 11 build. I have the latest R-Wipe & Clean on both computers.Under Integration Settings, Wipe Recycle Bin from the shortcut menu is checked but it is not showing up in the Recycle Bin on one computer. I have uninstalled RWC and reinstalled, same issue. It is showing up in the Recycle bin on the second computer.

[Alt]

This shortcut menu item has been moved to Show more options -> Wipe with R-Wipe & Clean in Win 11. Is this the case?

[saad]

It is not under show more options. As I said, on one computer it is there, on the second one not showing up.

[saad]

It was showing up until R-Wipe&Clean 20.0.2563. When I updated RWC to build 20.0.2565, it got removed. Then I updated to build 20.0.2567 and it is not there.

[Alt]

I checked my Win11 installation, and the item is present.
Never mind, I've passed this to our developers.

[saad]

It was not R-Wipe & Clean. Last month, I installed another privacy-cleaning program that added a context menu option to open it from the Recycle Bin. I suspect that it modified the Recycle Bin settings in the Windows Registry.

I was able to resolve the issue by removing unrelated registry entries from the affected computer and then copying the relevant Recycle Bin registry data from my second computer.

Affected Registry keys:
HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}
HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}

Affected computer

desktop.png

Computer with no issue to RWC Recycle bin context menu

laptop.png

[Alt]

It was not R-Wipe & Clean. Last month, I installed another privacy-cleaning program that added a context menu option to open it from the Recycle Bin. I suspect that it modified the Recycle Bin settings in the Windows Registry.

Thank you for this information! I've passed it to our developers.