Data Recovery and Disk Utilities Forum @R-TT

Hi.

People using Kaspersky Protection extension in Microsoft Edge please deselect the following, to avoid the extension being corrupted and not working anymore:

Disable in Microsoft Edge Items:
1) Extensions Databases
2) Extensions State

If you forget do disable this the Kaspersky Protection Extension becomes corrupted, and the only solution is to uninstall and reinstall all Kaspersky Suite.
This problem should be fixed by R-Wipe & Clean developer team !

Caution:

The refered cleaning options are enabled by default. Developer team seems don't care about this issue. Be cautious if using Kaspersky extension in Edge Chromium.

Sorry for our long delay in response.
We have tested the current version of Kaspersky Protection (2.9.34.35) and haven't found any glitches of this extension after cleaning all traces of MS Edge with R-Wipe&Cleaning.

If you have found that this issue happens after such cleaning we'd like you to send us the screenshot of the content of the following folders

1) C:\Users\{UserName}\AppData\Local\Microsoft\Edge\User Data\Default\IndexedDB
2) C:\Users\{UserName}\AppData\Local\Microsoft\Edge\User Data\Default\IndexedDB\https_xxxxxx_x.indexeddb.leveldb (any of an IndexedDB subfolder)
3) C:\Users\{UserName}\AppData\Local\Microsoft\Edge\User Data\Default\Extension State