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Raid 5 recovery preview error

Posted: Mon Dec 14, 2009 9:58 pm
by Blitz49
Hi, I posted my problem under Guest account but it is not showing up, so I have registered an account. I am using R-Studio demo to see if I can recover some files off my scsi Raid 5 setup. I am trying to recover files off of 2 Hard drives, the 3rd one went bad and the Raid configuration got messed up so I could not rebuild it. I created a virtual block raid 5 and added the two hard drives in and added a missing hard drive under parent tab. I did not see a partition when I added the raid, so I tried a detailed scan and when the scanning was completed I could see that it says it recongized 1 through 7. I am getting an error when trying to preview the recongized files, I can't submit the error because the computer R-Studio is on does not have internet. I am getting the following error:

Code: Select all

[Environment information]
 Application: R-STUDIO network edition [QT] v5.1 Build 130031
 System:      2 x Intel(R) Xeon(TM) CPU 2.80GHz, 2790 MHz, 1535 MB RAM
 OS:          Windows Server 2003 / Terminal Services Build 3790
[Memory usage information]
 System physical memory: Used: 325856KB, Total 1572264KB
 System virtual memory:  Used: 168660KB, Total 5616432KB
 Process virtual memory: Current 34892KB, Maximum: 34892KB
[Exception information]
 Exception Code:      0xc0000005 (Access violation)
 Exception Address:   0x2a013103
 Exception Operation: Read from address 0x2a013103
[Thread context information, TID=1400]
 Stack Base=02210000  Stack Limit=0220d000
 [Registers]
  EAX=e3008e01 EBX=020bb201 ECX=02089858 EDX=50131cd4 ESI=02fe4900 EDI=00100000
  EIP=2a013103 ESP=0220fec0 EBP=00000000 EFlags=00010206
  CS=0000001b  SS=00000023  DS=00000023  ES=00000023  FS=0000003b  GS=00000000
 [Bytes at CS:EIP]
  2A0130E3 
 [Bytes at SS:ESP]
  0220FEC0 00 49 FE 02 1C 49 FE 02 E9 31 00 00 00 00 00 00 ?I???I???1??????
  0220FED0 00 18 C8 02 00 04 00 00 31 ED 66 00 03 00 00 00 ????????1?f?????
  0220FEE0 80 30 0B 02 1C 49 FE 02 7C 52 59 00 F6 F0 73 47 ?0???I???RY???sG
  0220FEF0 00 1C 0B 02 80 30 0B 02 6C FF 20 02 C0 B2 0B 02 ?????0??l???????
  0220FF00 34 FF 20 02 CE 29 D5 00 FF FF FF FF 95 53 59 00 4????)???????SY?
  0220FF10 C0 B2 0B 02 80 30 0B 02 AE 54 59 00 26 F1 73 47 ?????0???TY?&?sG
  0220FF20 80 30 0B 02 C0 B2 0B 02 80 30 20 00 90 84 0B 02 ?0???????0??????
  0220FF30 00 9B 0B 02 60 FF 20 02 08 2A D5 00 04 00 00 00 ????`????*??????
  0220FF40 4E 5D 59 00 6A F1 73 47 00 1C 0B 02 80 30 0B 02 N]Y?j?sG?????0??
  0220FF50 C0 B2 0B 02 80 30 0B 02 C0 B2 0B 02 44 FF 20 02 ?????0??????D???
  0220FF60 A0 FF 20 02 D0 2A D5 00 00 00 00 00 B0 FF 20 02 ?????*??????????
  0220FF70 C1 91 88 00 00 00 00 00 C0 B2 0B 02 EC DC 7B 00 ????????????????
  0220FF80 80 30 0B 02 B6 F1 73 47 00 00 00 00 C0 B2 0B 02 ?0????sG????????
  0220FF90 C0 B2 0B 02 05 00 00 C0 84 FF 20 02 EC FA 20 02 ????????????????
  0220FFA0 DC FF 20 02 E0 BC 7B 00 3E 48 4A 44 00 00 00 00 ????????>HJD????
  0220FFB0 EC FF 20 02 91 DD 7B 00 00 00 00 00 90 A9 E4 77 ???????????????w
  0220FFC0 C0 B2 0B 02 00 00 00 00 00 00 00 00 C0 B2 0B 02 ????????????????
  0220FFD0 05 00 00 C0 C4 FF 20 02 E8 FA 20 02 FF FF FF FF ????????????????
  0220FFE0 BC 0A E7 77 10 01 E8 77 00 00 00 00 00 00 00 00 ???w???w????????
  0220FFF0 00 00 00 00 12 DD 7B 00 C0 B2 0B 02 00 00 00 00 ????????????????
[Loaded modules]
  0000000000400000 - 0000000001252fff C:\Program Files\R-Studio\RStudio32.exe
  0000000077f40000 - 0000000077ff9fff C:\WINDOWS\system32\ntdll.dll
  0000000077e40000 - 0000000077f33fff C:\WINDOWS\system32\kernel32.dll
  0000000077d00000 - 0000000077d8efff C:\WINDOWS\system32\USER32.dll
  0000000077c00000 - 0000000077c43fff C:\WINDOWS\system32\GDI32.dll
  0000000077da0000 - 0000000077e2ffff C:\WINDOWS\system32\ADVAPI32.dll
  0000000077c50000 - 0000000077cf3fff C:\WINDOWS\system32\RPCRT4.dll
  0000000077380000 - 0000000077b5cfff C:\WINDOWS\system32\SHELL32.dll
  0000000077ba0000 - 0000000077bf3fff C:\WINDOWS\system32\msvcrt.dll
  0000000077290000 - 00000000772d8fff C:\WINDOWS\system32\SHLWAPI.dll
  0000000077160000 - 0000000077283fff C:\WINDOWS\system32\ole32.dll
  00000000770e0000 - 000000007715cfff C:\WINDOWS\system32\OLEAUT32.dll
  0000000076290000 - 00000000762acfff C:\WINDOWS\system32\IMM32.dll
  0000000076aa0000 - 0000000076acbfff C:\WINDOWS\system32\WINMM.dll
  0000000071c00000 - 0000000071c17fff C:\WINDOWS\system32\WS2_32.dll
  0000000071bf0000 - 0000000071bf7fff C:\WINDOWS\system32\WS2HELP.dll
  0000000071bd0000 - 0000000071be0fff C:\WINDOWS\system32\MPR.dll
  0000000073070000 - 0000000073095fff C:\WINDOWS\system32\WINSPOOL.DRV
  00000000762b0000 - 00000000762f6fff C:\WINDOWS\system32\comdlg32.dll
  0000000070bc0000 - 0000000070c4ffff C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.0.0_x-ww_8A69BA05\COMCTL32.dll
  0000000070ad0000 - 0000000070bb5fff C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.100.0_x-ww_8417450B\comctl32.dll
  0000000076b70000 - 0000000076b7afff C:\WINDOWS\system32\psapi.dll
  000000006d580000 - 000000006d620fff C:\WINDOWS\system32\dbghelp.dll
  0000000077b90000 - 0000000077b97fff C:\WINDOWS\system32\VERSION.dll
  0000000071b70000 - 0000000071ba2fff C:\WINDOWS\system32\uxtheme.dll
  0000000075970000 - 0000000075a29fff C:\WINDOWS\system32\userenv.dll
  0000000075e60000 - 0000000075e81fff C:\WINDOWS\system32\appHelp.dll
  0000000076f90000 - 000000007700dfff C:\WINDOWS\system32\CLBCatQ.DLL
  0000000077010000 - 00000000770d5fff C:\WINDOWS\system32\COMRes.dll
  0000000076540000 - 000000007658ffff C:\WINDOWS\System32\cscui.dll
  0000000076520000 - 000000007653cfff C:\WINDOWS\System32\CSCDLL.dll
  0000000075eb0000 - 0000000075fb5fff C:\WINDOWS\system32\browseui.dll
  00000000765a0000 - 000000007669ffff C:\WINDOWS\system32\SETUPAPI.dll
  00000000768f0000 - 0000000076913fff C:\WINDOWS\system32\ntshrui.dll
  0000000071c40000 - 0000000071c92fff C:\WINDOWS\system32\NETAPI32.dll
  0000000076920000 - 0000000076a76fff C:\WINDOWS\system32\shdocvw.dll
  0000000075e90000 - 0000000075e96fff C:\WINDOWS\System32\drprov.dll
  000000005f120000 - 000000005f12dfff C:\WINDOWS\System32\ntlanman.dll
  000000005f8a0000 - 000000005f8b5fff C:\WINDOWS\System32\NETUI0.dll
  000000005f860000 - 000000005f890fff C:\WINDOWS\System32\NETUI1.dll
  000000005ccf0000 - 000000005ccfffff C:\WINDOWS\System32\SAMLIB.dll
  0000000075ea0000 - 0000000075ea8fff C:\WINDOWS\System32\davclnt.dll
[Thread context information, TID=244]
[Thread context information, TID=240]
[Thread context information, TID=284]
[Thread context information, TID=312]
 Stack Base=02a10000  Stack Limit=02a07000
 [Registers]
  EAX=00000020 EBX=02a0fd94 ECX=02fdc19c EDX=00000000 ESI=02a0fd98 EDI=7ffdf000
  EIP=7ffe0304 ESP=02a0fd48 EBP=02a0fdf0 EFlags=00000246
  CS=0000001b  SS=00000023  DS=00000023  ES=00000023  FS=0000003b  GS=00000000
 [Bytes at CS:EIP]
  7FFE02E4 82 8D 78 00 6A FF 05 00 00 00 00 00 00 00 00 00 ??x?j???????????
  7FFE02F4 00 00 00 00 00 00 00 00 00 00 00 00 8B D4 0F 34 ???????????????4
  7FFE0304 C3 9C 81 0C 24 00 01 00 00 9D C3 90 90 90 90 90 ????$???????????
  7FFE0314 90 90 90 90 90 90 90 90 90 90 90 90 9F BF 07 00 ????????????????
 [Bytes at SS:ESP]
  02A0FD48 2D 37 F4 77 FA 1B E4 77 02 00 00 00 94 FD A0 02 -7?w???w????????
  02A0FD58 01 00 00 00 00 00 00 00 00 00 00 00 60 16 F9 02 ????????????`???
  02A0FD68 02 00 00 00 60 16 F9 02 24 00 00 00 01 00 00 00 ????`???$???????
  02A0FD78 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ????????????????
  02A0FD88 00 00 00 00 00 00 00 00 00 00 00 00 B4 02 00 00 ????????????????
  02A0FD98 A8 02 00 00 D8 FD A0 02 CC C4 7B 00 04 00 00 00 ????????????????
  02A0FDA8 C4 C4 7B 00 DE F3 F3 47 0C 00 00 00 80 69 67 FF ???????G?????ig?
  02A0FDB8 FF FF FF FF 00 F0 FD 7F AC FD A0 02 00 00 00 00 ????????????????
  02A0FDC8 94 FD A0 02 00 00 00 00 00 00 00 00 02 00 00 00 ????????????????
  02A0FDD8 64 FD A0 02 A1 C5 7B 00 60 FF A0 02 BC 0A E7 77 d???????`??????w
  02A0FDE8 C8 FC E7 77 00 00 00 00 6C FF A0 02 E4 B0 E4 77 ???w????l??????w
  02A0FDF8 02 00 00 00 24 FE A0 02 00 00 00 00 FF FF FF FF ????$???????????
  02A0FE08 00 00 00 00 56 95 72 00 02 00 00 00 24 FE A0 02 ????V?r?????$???
  02A0FE18 00 00 00 00 FF FF FF FF 50 16 F9 02 B4 02 00 00 ????????P???????
  02A0FE28 A8 02 00 00 01 00 00 00 9E 4B 4A 44 FE FF FF FF ?????????KJD????
  02A0FE38 C4 C4 7B 00 A1 C5 7B 00 1F 33 F4 77 91 B0 E4 77 ?????????3?w???w
  02A0FE48 A4 00 00 00 00 00 00 00 C2 0B 89 00 A4 00 00 00 ????????????????
  02A0FE58 41 BB 82 00 50 0F 01 02 30 DE FC 02 00 00 00 00 A???P???0???????
  02A0FE68 B1 C7 7E 00 50 0F 01 02 30 DE FC 02 7E F0 F3 47 ????P???0??????G
  02A0FE78 90 7F F9 02 50 0F 01 02 1C FF A0 02 0C 00 00 00 ????P???????????
  02A0FE88 E4 95 21 01 96 F0 F3 47 8D 3E 82 01 BC FE A0 02 ??!????G?>??????
  02A0FE98 30 DE FC 02 10 80 FC 02 8C 06 E0 00 00 00 00 00 0???????????????
  02A0FEA8 01 00 00 00 E3 6E D7 00 FF FF FF FF A0 21 7F 00 ?????n???????!??
  02A0FEB8 50 16 F9 02 0C 00 00 00 FF FF FF FF FF FF FF FF P???????????????
  02A0FEC8 7A 23 7F 00 1A F1 F3 47 60 16 F9 02 50 16 F9 02 z#?????G`???P???
  02A0FED8 64 16 F9 02 E5 0C 02 00 FF FF FF FF 61 16 F9 02 d???????????a???
  02A0FEE8 50 0F 01 02 00 00 00 00 DC 00 00 00 00 00 00 00 P???????????????
  02A0FEF8 10 16 F9 02 00 00 00 00 00 54 F9 02 FF FF FF FF ?????????T??????
  02A0FF08 8C 3E 82 01 CC FE A0 02 60 FF A0 02 68 77 D7 00 ?>??????`???hw??
  02A0FF18 FF FF FF FF 6C FF A0 02 43 5B 85 00 7B CB 5B 00 ????l???C[????[?
  02A0FF28 03 00 00 00 00 00 00 00 50 FF A0 02 FF FF FF FF ????????P???????
  02A0FF38 6A F1 F3 47 10 16 F9 02 50 16 F9 02 20 7D F9 02 j??G????P???????
[Thread context information, TID=444]
[Thread context information, TID=880]
[Heap references]
Any help would be appreciated.

Thanks

Re: Raid 5 recovery preview error

Posted: Tue Dec 15, 2009 7:39 am
by Alt
Please contact our techsupport with this problem. They will help you to solve it. Please, provide a reference to this topic.