Unable to recover QNAP TS211 RAID1
Posted: Wed Mar 20, 2013 2:58 pm
Hi there. I purchased your software on recommendation from QNAP in regards to recovering the data from a NAS that died. The actual NAS died, as opposed to the data on the two disks. It was configured as a RAID1 mirror.
I've consulted your FAQs and other posts on this website, but was unable to locate anyone who had a similar issue to me.
I can see both disks perfectly in your viewer (after attaching them to a pc) and after enumeration I can browse to the files perfectly.
None are highlight in red or orange indicating any issues on either of the disks.
I can recover the files, however upon trying to access any of them (word, excel, avi, mp3 etc) I get 'the file could not be opened/recognised'.
The filesizes all look approximately accurate and are not zero.
A preview of the file always indicates the very first block in red, but no other issues.
What would you suggest I do to recover these files? I find it hard to believe that every single file has an identical corruption and that every file on a seemingly redundant pair cannot be recovered.
I've consulted your FAQs and other posts on this website, but was unable to locate anyone who had a similar issue to me.
I can see both disks perfectly in your viewer (after attaching them to a pc) and after enumeration I can browse to the files perfectly.
None are highlight in red or orange indicating any issues on either of the disks.
I can recover the files, however upon trying to access any of them (word, excel, avi, mp3 etc) I get 'the file could not be opened/recognised'.
The filesizes all look approximately accurate and are not zero.
A preview of the file always indicates the very first block in red, but no other issues.
What would you suggest I do to recover these files? I find it hard to believe that every single file has an identical corruption and that every file on a seemingly redundant pair cannot be recovered.