error after scanning

A forum on data recovery using the professional data recovery software R-STUDIO.
Posts: 1
Joined: Sun Feb 19, 2017 9:09 pm

error after scanning

Post by shwan » Sun Feb 19, 2017 9:18 pm

I got error when I'm in 'Open Drive Files' step after scanning.
with this message, the program shut down.
I can't get any information about this message.
Is there anyone who knows about this?

*************error message*************
R-STUDIO Network [QT] has encoutered a problem and needs to close.
We are sorry for the inconvenience. We have created an error report you can send to us so we can investigate cause of the problem. We will treat this reort as confidential and anonymous.

[Environment information]
Applicaton: R-STUDIO Network {QT] v6.0 Build 151281
System: 8x Intel(R) Xeon(R) CPU X5647 @2.93GHz, 2926 MHz, 4095 MB RAM
OS: Windows 7 Build, Service Pack 1
[Memory usage information]
System physical memory: used: 4986344KB, Total 25163348KB
System virtual memory: used: 5150552KB, Total 50324836KB
Process virtual memory: Current: 1864892KB, Maximum 1864892KB
[Exception code]
Exception Code: 0xe06d7363
Exception Address: 0x7590c54f
[Thread context information, TID=984]
stack base=00190000 stack limit=0017e000

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Posts: 3171
Joined: Tue Nov 11, 2008 2:13 pm

Re: error after scanning

Post by Alt » Mon Feb 20, 2017 5:16 am

Please, contact our techsupport with this problem, they'll help you to solve it.

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