R-Studio hangs on "Open Drive Files" / 600MB .SCN / 1.8TB MyBook HD

A forum on data recovery using the professional data recovery software R-STUDIO.
murkf
Posts: 6
Joined: Sun Mar 11, 2018 7:13 am

R-Studio hangs on "Open Drive Files" / 600MB .SCN / 1.8TB MyBook HD

Post by murkf » Wed Apr 25, 2018 2:48 pm

Steps to reproduce:

1. Open R-STUDIO Network 8.0.164761 (Windows 10)
2. In Device view select D: (external WD MyBook 1.8TB HD)
3. Open Scan Information (MyScan.scn, 602 MB)
4. Open Drive Files (F5)

Result:

Hangs at 14% after running for 15min. At first the ETA was 20 hours but then dropped down to a few minutes. My laptop was under so much load that my browsers crashed and absolutely nothing worked. Had to restart Windows.

Thanks!

Alt
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Re: R-Studio hangs on "Open Drive Files" / 600MB .SCN / 1.8TB MyBook HD

Post by Alt » Thu Apr 26, 2018 3:20 pm

Please, contact our techsupport, they'll help to solve the problem

Data-Medics
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Location: Providence, RI USA
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Re: R-Studio hangs on "Open Drive Files" / 600MB .SCN / 1.8TB MyBook HD

Post by Data-Medics » Tue May 01, 2018 1:07 pm

How much memory (RAM) do you have in your computer? Mac filesystems typically have millions of small files, and since R-Studio loads that all into RAM it requires quite a lot.

That's why I keep my recovery computers loaded up with 32Gb each.

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