Scan freezes

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Expand view Topic review: Scan freezes

Re: Scan freezes

by rick92 » Sat Jun 28, 2014 5:18 pm

I've had the exact same problem, it skips around +200 sectors every 50 seconds in that block, it's been stucked just around 400MB back for 10 hours: Image please, help me :)

Re: Scan freezes

by Alt » Fri May 16, 2014 8:31 am

Please, contact our techsupport with this problem. They'll help you to solve it.

Re: Scan freezes

by alan1 » Thu May 15, 2014 6:26 pm

I am also encountering this issue. After 240.73 GB (504850448 sectors) or so of scanning a raid array, the program throws an exception. An exception window appears stating the program could not allocate memory. While I was trying to gather information, it looks like something tries to restart as the window gets dismissed. Had the monitor not been on or had I not been near the monitor, the message window is easily been missed. I did have the text log turned on, but it appears that the exception information is not written to the text log either. And the exception occurrance does not appear in the log window. Shortly after the window disappears, the "NTFS scan thread has been restarted" messages begin to appear in the log window and the program appears to hang.

The machine is a Intel Atom D510 with 2GB of RAM. It is running Windows Server 2003 R2 and has 8GB of swap configured. When the problem occurred, the memory window shows Process Memory Used 1016.93, Free 1.01 GB, Limit 2.00 GB; System Memory Physical Used: 1.16 GB, Free: 847.85MB, Limit 1.99GB; System Memory Swap Used 1.02GB, Free: 4.82 GB, Limit 5.84 GB. The program's memory usage is set to disabled memory control in the settings.

Re: Scan freezes

by Alt » Wed Mar 05, 2014 5:30 am

bigmorty wrote:Same problem. I've been stuck at 12% for six hours. It seems to be crawling through the sectors at the agonizing rate of about 600 per minute, throwing the "analysis timeout" error every 50 seconds or so.

Did this ever get solved?
Are there possible hardware problems with the drive being analysed?

Re: Scan freezes

by bigmorty » Tue Mar 04, 2014 3:01 pm

Same problem. I've been stuck at 12% for six hours. It seems to be crawling through the sectors at the agonizing rate of about 600 per minute, throwing the "analysis timeout" error every 50 seconds or so.

Did this ever get solved?

Re: Scan freezes

by Guest » Sun Jan 06, 2013 3:59 am

All problems i had to deal with this fine software like errors and freezes disappear when i added more memory to my system .
In my opinion a full scan of a3 tb hard disk requires 32 gb of memory.

Re: Scan freezes

by Alt » Thu Jan 03, 2013 8:41 am

Guest wrote:I too have this exact same problem... I have a 1.8TB external hdd which has been quick formatted but has not had any data written to it as yet.. it contains/contained approx 285+GBs of data which is invaluable... On using r-Studio, the program hangs/freezes/stops scanning at 18% (336.40gbs) and just recycles the same error message.. (...Known File Types scan thread has been restarted because of analysis timeout at sectors....)
I have disabled virus scanner/firewall tho I fail to see how these programs could interup scan.... but............... try everything they say.. lol
Any help would be much appreciated...
As a quick format doesn't overwrite data on the disk, most likely it still containS the files.
If you use the latest version of R-Studio and the disk hardware works normally, contact our techsupport with this problem. They'll help you to solve it.

Re: Scan freezes

by Guest » Wed Jan 02, 2013 10:38 pm

I too have this exact same problem... I have a 1.8TB external hdd which has been quick formatted but has not had any data written to it as yet.. it contains/contained approx 285+GBs of data which is invaluable... On using r-Studio, the program hangs/freezes/stops scanning at 18% (336.40gbs) and just recycles the same error message.. (...Known File Types scan thread has been restarted because of analysis timeout at sectors....)
I have disabled virus scanner/firewall tho I fail to see how these programs could interup scan.... but............... try everything they say.. lol
Any help would be much appreciated...
PS... I did use another program, (Stella Phoenix Data Recover) with mixed results... data was recovered after 3day work but files while in evidence, do not play (mostly avi files) regardless of updated drivers etc... Strange eh??
Regards
bravanovich

Re: Scan freezes

by Alt » Thu Aug 30, 2012 6:59 am

paulb47 wrote:thanks for the quick reply ALT.
Just to add to the impression that it's not working right---I was unable to stop the scan. When I hit stop it did stop processing sectors but did not terminate the scan. I tried many times. R-Studio simply started using 99% of my CPU and even though in the taskmanger it didn't show as a "hung" PID, it wasn't doing anything. It also didn't leave me enough CPU to do anything much myself. I left it like that for half an hour hoping it would terminate but it didn't. When I tried to save the errors to a log file--that process hung and when I closed it, it terminated R-studio. So I lost my scan.
We're aware of this problem, but it's rather complex and has to do with Windows entrails. Meanwhile, you may save the scan info during the process. When you terminate and then resume the scan, you may load this info and then start the scan from the last scanned point.

Re: Scan freezes

by paulb47 » Wed Aug 29, 2012 5:42 am

thanks for the quick reply ALT.
Just to add to the impression that it's not working right---I was unable to stop the scan. When I hit stop it did stop processing sectors but did not terminate the scan. I tried many times. R-Studio simply started using 99% of my CPU and even though in the taskmanger it didn't show as a "hung" PID, it wasn't doing anything. It also didn't leave me enough CPU to do anything much myself. I left it like that for half an hour hoping it would terminate but it didn't. When I tried to save the errors to a log file--that process hung and when I closed it, it terminated R-studio. So I lost my scan.

I have already gotten R-studio to ID and recover many Gigabytes of data from this drive and I'm pretty sure it's going to eventually be able to get most of it.

I'll have to figure out a way around this issue though. I have yet to get a FULL scan of the entire 3TB's to see just how much data R-Studio can recover.

I've tried just about every file recovery App on the market. The only other APP that comes close is runtime's GETDATABACK. I've used it before and it's pretty good. What R-STudio Does that it doesn't (for this specific scenario) is iR-studio actually is able to recover much of my formatted MFR and allow me to restore entire folders with properly named files. GETDATABACK probably id's about the same number of files but they're all generically named like 004.avi. With 3TB of data trying to re-catalog everything would be a nightmare.

So far R-Studio looks like my ticket home!

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