Data Recovery and Disk Utilities Forum @R-TT

Any update on this? This should be really easy for the testing department to replicate. Core storage was an advertised feature that still isn't working.

The RAW results are interesting. It fails at 99% but OSX boots up fine. The reason for failing seems to be that R-Drive attempts to right the HFS+ recover sector twice. The picture attached shows the resulting partition structure after the RAW data copy.

[img]https://i.imgur.com/I7TWPjW.jpg[/img]

Thanks for your follow up!

The 6205 update released yesterday fixed the issue with the core storage image not being selectable. Now I can initiate a restore but the program hangs before it completes. It just sits at 93% at what looks like between two steps (right before the HFS+ recovery partition). I tried on 3 different images and it happens at the same spot every time when selecting "Copy partitions into their original places". I emailed the system dump files in and attempting a RAW sector copy now. That will take 3 hours so I won't have results on that until later.

I believe this bug will be fixed in the next build coming soon.

I just tried the version that was released on 5/2 (6204) and it's still not working. I made an image and am still not able to restore it as the full drive image. The application won't let you select it.

[img]https://i.imgur.com/UZC1Zze.jpg[/img]

The new build fixes this problem.

Thank you!

I'll inquire our developers about the situation.

Well the email route seems to be a semi dead end. I emailed a detailed explanation of the problem as well as pictures of every step taken. But the only feedback I have received is the following and this has been going on for over a month.

[b]"We have not received any updated from our development team regarding this issue.
That means they’re still investigating the problem, trying to reproduce it and then working or fixing the problem (if in fact they determine what the cause of the problem is).
Again, we can only ask for an update from them and they may or may not provide that update.
That depend on their priorities at the moment.

You can see the changelog for all new R-Drive Image releases here - https://forum.r-tt.com/viewtopic.php?t=5039

Please let us know if you have any questions."[/b]

It's dead easy to replicate so at least a confirmation or an acknowledgement that they were looking into it would be nice.

[quote=CAD post_id=14473 time=1522244648 user_id=4349]
OK. Could you please provide a techsupport contact phone or email?

To make things really simple for testing purposes I have been trying to take an image of a fresh installed Sierra on a macbook and then restoring that image to the same computer. The external drive is an NTFS partition on a logical drive. It also contains Windows NTFS images and pre core storage images that work fine.
[/quote]
http://www.drive-image.com/DriveImage_Help/index.html?r-driveimagecontactinformat.htm