Data Recovery and Disk Utilities Forum @R-TT

As I tested, it worked fine for the backup of the entire hard drive. There might be problems with the backup of individual partitions.
The problem is most likely with the some hardware incompatibilities. Please, click About on the Action Selection panel, then System dump, save it somewhere, and send it to our techsupport. Please, include a reference to this topic. We'll see what's wrong and try to fix the problem.

According to R-TT support, the limitation only appears at the last moment. I am pretty sure the non-detection of the HFS+ partition will still be there, but, as you proposed, there is nothing like a "live" trial. Thanks for letting us know how it turns.

It might be due to trial version limitations, too. I'll check if it's possible with a fully registered version.

[quote="Alt"]It would be interesting to know about the results.[/quote]

Alas the internal HDD is not recognized, only the SD card reader and the external USB drive that was connected. Maybe by tweaking the startup CD it could be done but I need a solution that works immediately. I guess I'll have to wait for the Mac Version of R-Drive, if it is in R-TT roadmap...

Thanks for your help.

It would be interesting to know about the results.

[b]Solved ![/b]

I tried the installation and the startup media creation while Shadow Defender was active on my system. After a reboot, and SD being deactivated, I was able to create the iso file I was looking for. Next step is to boot my MacBook with the startup CD and see if the HFS+ partitions are well recognized.

Thanks for your support.

I'll check the problem.

[quote="Alt"]An important question: does that happen when you try to burn the image, or when you are actually starting the MacBook. If it's the latter, please remember that the R-Drive Image trial bootable version launched from startup disks (either 2 floppy disks or a CD) is fully functional but its functionality can be tested on the same PC where R-Drive Image trial Windows version is installed ONLY.[/quote]

It's when I try to burn/create an iso file that the error occurs. I used R-Drive Image 4.4 trial version a while ago and had no problem creating the bootable media. I know that I won't be able to use on the macbook, but I still hoped that I could check that the HFS+ partitions are seen correctly by the bootable version.

An important question: does that happen when you try to burn the image, or when you are actually starting the MacBook. If it's the latter, please remember that the R-Drive Image trial bootable version launched from startup disks (either 2 floppy disks or a CD) is fully functional but its functionality can be tested on the same PC where R-Drive Image trial Windows version is installed ONLY.

Hi,
I have installed the trial version of R-Drive Image, V4.7. I want to try the recovery media (CD/DVD) on a MacBook, but I can't burn it : it fails with an error message saying "Can't read file". I have tried also creating a .iso file or even a floppy. Each time it fails. Am I missing something ?
Thanks.