Data Recovery and Disk Utilities Forum @R-TT

I believe there are some incompatibilities between R-Studio Emergency and the RAID controller. Please, contact our techsupport with this issue and provide a reference to this topic.

Further update - r-studio keeps experiencing crashes, from straight away up to 4 or 5 mins into a check. :(

Thank you for your very detailed response.

Just a few more query s

Is it usual for a RAID 5 to show empty space? My RAID is showing 2 partitions 31.5kb and 62.75mb respectively and empty space 12.07gb.

Also I chose the detail scan option on the 12.07gb and it is has not move from 0% in over an hour thus far – is this normal? I can click in the interface, but pressing stop seems to have no effect. Is it possible it has crashed or maybe waiting for the drives?

I could not find in the documentation a more detailed breakdown (pros and cons) of the three scanning options simple, detailed and none. Should I do the fastest one first?

Once again thank you for your help and apologies to keep bombarding you with questions.

1. You may save the scan results. See R-Studio's on-line help: [url=http://www.unformat-unerase.com/Unformat_Help/index.html?discscan.html]Disk Scan[/url], down below the page Managing scan information. This is for the Windows version, but it's much the same for the GUI Emergency version. You may save the info on an external USB disk, for example. The startup version supports hot plug-in for such devices. Later on, you may load the scan info for the disk.
2. When you're through with the scanning, look thoroughly through the found files, use actively file preview to see whether R-Studio has actually found something meaningful, and only then buy the registration.
3. Upon purchase, you'll have to obtain a hardware unlock code. See this article for the instructions [url=http://www.r-tt.com/Articles/Emergency_File_Recovery/index.shtml#Activ]R-Studio Emergency Activation[/url].
4. Then load the scan info and continue file recovery.
No need to restart the server.

Apologies i seem to be answering my own problems :D I am now on the box using the safe GUI.

I have a 191gb empty space that i am currently scanning. It seems to be finding files (docs, jpegs etc) so all looks very good (fingers crossed).

Is there a way after the drives have been scanned to purchase and activate the software that is currently loaded on the box - or will i have to go through the process again?

Thank you once again in advance.

Hi


I have changed the setting for the BIOS RAIDs in the start up option on the create boot disk and it boots in the non gui interface. Is there something i should do/check to try and get it to boot in one of the GUI modes? as the text interface is quite daunting?


Once again - thank you for your help so far.

Hi

Ignore my post above - i have used my eyes and found it :oops:

Thank you for your prompt help.

I may be being thick but at what point can i access the Startup Media Troubleshooting Options?

When creating a live cd i do not see a point to enter an advanced set up.

Once again thank you for your help.

Usually, 2-3 min, not more. Although I do believe that the problem is with the RAID controller, I'd also try to load the software into other graphic modes, just in case.
You may also play with the Startup Media Troubleshooting Options, especially with the BIOS RAIDS option. See R-Studio's on-line help for details: [url=http://www.unformat-unerase.com/Unformat_Help/index.html?creatingastartupdisks.html]Creating Startup Disks[/url], just the bottom of the page.

Thank you for your suggestion - i will check when i get the RAID controller details. Just for guidance, initializing and getting to a stage where you can use the software, minutes usually?

Thank you once again