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My mouse pointer is frozen on the screen

https://forum.r-tt.com/viewtopic.php?t=10805

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My mouse pointer is frozen on the screen

Posted: Tue Jun 18, 2019 12:06 pm
by 357mag
When I rebooted my computer so R-Drive Image can do the restore process my mouse pointer is frozen on the screen. Is there a fix for this?

Re: My mouse pointer is frozen on the screen

Posted: Wed Jun 19, 2019 1:18 pm
by Alt
Do you mean that you rebooted into the startup mode? What is the computer and is the mouse connected directly or through a USB hub?

Re: My mouse pointer is frozen on the screen

Posted: Wed Jul 03, 2019 7:56 am
by 357mag
You have to restart your computer in order to restore it. Every time I'm using my wireless mouse the pointer is frozen. If I use a wired mouse then the pointer is not frozen.

Tech support was unable to fix this issue.

Re: My mouse pointer is frozen on the screen

Posted: Wed Jul 03, 2019 8:37 am
by Alt
357mag wrote: Wed Jul 03, 2019 7:56 am You have to restart your computer in order to restore it. Every time I'm using my wireless mouse the pointer is frozen. If I use a wired mouse then the pointer is not frozen.

Tech support was unable to fix this issue.
I reckon that the Linux kernel the startup version of R-Drive Image is based upon doesn't support this hardware.
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