R-studio stops responding

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Expand view Topic review: R-studio stops responding

Re: R-studio stops responding

by Alt » Thu Jan 10, 2013 4:58 am

G-400 wrote:I don't think memory is an issue. RStudio64.exe process reaches a maximum memory of 1040284K. This server has 64GB of RAM and total memory allocation is about 10%.
Most likely, some corruptions in the file system.
Please, contact our techsupport with this problem, they'll help you to solve it.

Re: R-studio stops responding

by G-400 » Wed Jan 09, 2013 6:17 pm

I don't think memory is an issue. RStudio64.exe process reaches a maximum memory of 1040284K. This server has 64GB of RAM and total memory allocation is about 10%.

Re: R-studio stops responding

by Alt » Wed Jan 09, 2013 5:54 am

Huge file systems require huge RAM to process.
There are some memory settings to play with on the Memory Usage. You may see how much memory R-Studio consumes on the Memory usage dialog box.

Re: R-studio stops responding

by mjtir » Tue Jan 08, 2013 2:06 am

Check for system's available memory during scanning.

If r-studio process is near physical memory's size this is the answer ...

Re: R-studio stops responding

by G-400 » Mon Jan 07, 2013 5:48 pm

I have the same issue.
When scanning a LSI hw RAID5 volume of 7,3TB, Dynamic GPT disk on Windows Server 20012, the process stalls at 99%. The scan file is written to disk (different disk). When trying to load the scan file (after killing the hung R-Studio process), enumeration of scan file also stops at 99%.
I'm using R-Studio NTFS 6.1.153547.
What can I do to get pass this problem and hopefully start recovering files?

Re: R-studio stops responding

by Alt » Mon Dec 17, 2012 8:23 am

When enumerating files on a partition, R-Studio deeply analyzes the entire file and folder structure on the disk. Sometimes, when the file system is somehow damaged, it may stall.
As each such cause is very specific, there may be no common solution to that problem. Please, contact our techsupport, they'll help you to solve it.

Re: R-studio stops responding

by R-Jonas » Fri Dec 14, 2012 6:43 am

Have anyone any solution of this problem?
I tried the Demo version and the scan completed on a 3TB Seagate but open files stopped after 1,177,565 entries found.
I thought that there might be a limitation in the Demo version but same result after paying 79.99$.
So I hope there is a way to get round this error and that it can be shared to us other with the same problem, I don't want to pay for nothing more than a completed scan.
If I open files by extension I can restore files but no folder structures and my last restoration workload krasched so now R-Studio technicianshas something to read tonight.

Re: R-studio stops responding

by Alt » Wed Jun 13, 2012 3:06 am

Did you try our last version? Some problems with freezing at scan have been resolved.

Re: R-studio stops responding

by vanbak » Mon Jun 11, 2012 1:16 pm

Same thing happens to me as well!!

R-Studio scans my SeagateFreeAgent 1TB hard drive, however stops responding at 99% every time i try to open a recognized partition. The size of the scanned information is 400mb.

Is there a solution?

Thanks in advance,
van

Re: R-studio stops responding

by Alt » Wed Sep 02, 2009 4:06 am

I sent you a letter with an info about our ftp site.

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