Search found 3 matches

by werdman
Fri Aug 18, 2017 1:11 pm
Forum: File Recovery
Topic: Crashing on startup
Replies: 9
Views: 14028

Re: Crashing on startup

As I have been in the process of working with some very large pieces of data, I have only been able to do limited testing but I have found the source of the issue in my case.

For me the issue was the presence of the JMS561U USB to Dual SATA Gen3 Ports Bridge
IOUSB:/USB3.0 Hub@00500000/USB to SATA ...
by werdman
Tue Aug 15, 2017 7:39 am
Forum: File Recovery
Topic: Crashing on startup
Replies: 9
Views: 14028

Re: Crashing on startup

Do you use the latest version?
You see, our techsupport requests a crash report for the developers to fix the program in this case. I don't think you want your crash report be published on the forum.

Yes, I have the latest version.

No, I would not want personal information posted.

That being ...
by werdman
Mon Aug 14, 2017 3:40 pm
Forum: File Recovery
Topic: Crashing on startup
Replies: 9
Views: 14028

Re: Crashing on startup

Alt wrote:Please contact our techsupport with this problem, they'll help you to solve it.
Would it be possible to push that kind of information to the forum? I am also experiencing the same issue and would benefit greatly by being able to reference the answer instead of contacting support :-)