Harddrive disconnects and reconnects

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Classsy
Posts: 1
Joined: Sun Jun 02, 2024 8:51 pm

Harddrive disconnects and reconnects

Post by Classsy » Sun Jun 02, 2024 9:00 pm

I have a 2TB HDD which I pulled from an external enclosure. Anytime I try to create an image of the drive, It starts to disconnect after about 5 minutes. It will then reconnect immediately, but this stalls the recovery process.

Are there any settings I can use in order to make this work?

I'm using the Deepspar Stabilizer and running 9.4 on windows 11.

The FS of the drive is Apple HSFX. Is that a problem? There are no weird noises and the only SMART issue is:

Health Status: CAUTION
Temperature: 30 °C
Power on Hours: 620 hour
Power on Count: 553 count
Rotation Rate: 5400 RPM
Standard: ATA8-ACS | ATA8-ACS version 6
Features: S.M.A.R.T., APM, AAM, 48bit LBA, NCQ

:roll: Caution C5 Current Pending Sector Count 100 100 0 0000000000D8 :roll:



Thank you

Alt
Site Moderator
Posts: 3226
Joined: Tue Nov 11, 2008 2:13 pm
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Re: Harddrive disconnects and reconnects

Post by Alt » Mon Jun 03, 2024 12:19 pm

Looks like your HDD has hardware problems. I think you should contact DeepSpar tchsupport with this issue.

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