What's going on?

A place to discuss data and privacy protection, file and disk wipe, computer cleaning, and removing traces of user activity with R-Wipe & Clean.
Forum rules
Discussion on the R-Wipe & Clean and R-Crypto software
Post Reply
alviverde
Posts: 3
Joined: Mon Oct 14, 2024 6:35 pm

What's going on?

Post by alviverde » Tue Mar 11, 2025 8:17 pm

I've installed the R-Wipe & Clean on my new laptop.
Every time I run the program, it immediately closes.

The Event Viewer displays the following information:

Image

Windows 11 Pro 24H2 26100.3323

marlin
Posts: 7
Joined: Sun Jun 14, 2020 7:56 pm

Re: What's going on?

Post by marlin » Wed Mar 12, 2025 12:32 pm

We've encountered similar issues several times. And each time it turned out that the cause was security software.
R-Wipe & Clean differs from other cleaners in that it removes some of the contents of SQLite and JSON files of other applications in the system. Security software often regards such actions as malicious and considers the R-Wipe & Clean to be malware.
So if you have any security software installed on your system, I would recommend you to add the R-Wipe & Clean's exe files to the whitelist (exclusions) of that software.

alviverde
Posts: 3
Joined: Mon Oct 14, 2024 6:35 pm

Re: What's going on?

Post by alviverde » Mon Mar 17, 2025 1:40 pm

marlin wrote:
Wed Mar 12, 2025 12:32 pm
We've encountered similar issues several times. And each time it turned out that the cause was security software.
R-Wipe & Clean differs from other cleaners in that it removes some of the contents of SQLite and JSON files of other applications in the system. Security software often regards such actions as malicious and considers the R-Wipe & Clean to be malware.
So if you have any security software installed on your system, I would recommend you to add the R-Wipe & Clean's exe files to the whitelist (exclusions) of that software.
Build 2500 works great.
But still thanks for the advice for the future.

Post Reply