Can not unmount rdr disk image on r-studio 8.11

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c1400700226
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Can not unmount rdr disk image on r-studio 8.11

Post by c1400700226 » Wed Aug 28, 2019 1:28 pm

R-Studio 8.11 adds mount rdr images as virtual hard drives functionality, but after mount it I can not unmount in r-studio, I have to manually end rhelper.exe in task manager.

So I want to ask is there any bugs? How to use RdrVmpUninstall64.exe?

Thanks

Alt
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Re: Can not unmount rdr disk image on r-studio 8.11

Post by Alt » Thu Aug 29, 2019 11:50 am

I could not reproduce this problem.
Maybe, something in your system locked the disk?

c1400700226
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Re: Can not unmount rdr disk image on r-studio 8.11

Post by c1400700226 » Thu Aug 29, 2019 5:16 pm

No, after mount it is not marked as virtual and there is no unmount option.

Alt
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Re: Can not unmount rdr disk image on r-studio 8.11

Post by Alt » Fri Aug 30, 2019 11:57 am

c1400700226 wrote:
Thu Aug 29, 2019 5:16 pm
No, after mount it is not marked as virtual and there is no unmount option.
What does Disk Management show in this case?

c1400700226
Posts: 13
Joined: Tue Nov 03, 2015 10:11 pm

Re: Can not unmount rdr disk image on r-studio 8.11

Post by c1400700226 » Fri Aug 30, 2019 12:21 pm

Alt wrote:
Fri Aug 30, 2019 11:57 am
c1400700226 wrote:
Thu Aug 29, 2019 5:16 pm
No, after mount it is not marked as virtual and there is no unmount option.
What does Disk Management show in this case?
Just updated to 8.11-175351, this problem does not appear now

c1400700226
Posts: 13
Joined: Tue Nov 03, 2015 10:11 pm

Re: Can not unmount rdr disk image on r-studio 8.11

Post by c1400700226 » Fri Aug 30, 2019 8:20 pm

Alt wrote:
Fri Aug 30, 2019 11:57 am
c1400700226 wrote:
Thu Aug 29, 2019 5:16 pm
No, after mount it is not marked as virtual and there is no unmount option.
What does Disk Management show in this case?
Just updated to 8.11.175357, the problem occurs again.....

It seems that the rdrvmp driver is unstable and failed to notice r-studio that the rdr image just mounted is a virtual drive...

After ended rhelper.exe in task manager, there is no additional drive in Disk Management. And even I uninstall R-TT virtual devices in devmgmt, there is still a drive letter in explorer "This Computer". I have to reboot Windows to get it disappear.

Alt
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Re: Can not unmount rdr disk image on r-studio 8.11

Post by Alt » Sun Sep 01, 2019 1:02 pm

We need system info for this case. Connect the image for which the Unmount command is disabled, then go to the Tools menu, and select Save system info... Send me both files to raptorbck (at) gmail (dot) com. This is the information about your system and not actual data on the disk.

c1400700226
Posts: 13
Joined: Tue Nov 03, 2015 10:11 pm

Re: Can not unmount rdr disk image on r-studio 8.11

Post by c1400700226 » Mon Sep 02, 2019 1:51 am

Alt wrote:
Sun Sep 01, 2019 1:02 pm
We need system info for this case. Connect the image for which the Unmount command is disabled, then go to the Tools menu, and select Save system info... Send me both files to raptorbck (at) gmail (dot) com. This is the information about your system and not actual data on the disk.
Sent, please check.

Alt
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Re: Can not unmount rdr disk image on r-studio 8.11

Post by Alt » Mon Sep 02, 2019 4:12 pm

You message has been received and sent to our developers.

Guest

Re: Can not unmount rdr disk image on r-studio 8.11

Post by Guest » Sat Sep 14, 2019 9:21 am

Alt wrote:
Mon Sep 02, 2019 4:12 pm
You message has been received and sent to our developers.
Any update?

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