R-Drive can no longer image to a smaller drive

Disk backup and restore, partition imaging and cloning, and drive copy using R-Drive Image.
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CAD
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Joined: Fri Dec 09, 2016 8:37 am

R-Drive can no longer image to a smaller drive

Post by CAD » Tue Jan 03, 2023 3:03 pm

I recently renewed my license to get the new version. I was on R-Drive 6 which has no problems imaging a disc image to a smaller drive as long as there is enough free space. When I try to do the same thing in 7.7009 I get an instant popup error: "Unable to copy source HDD to destination one using all possible copy methods". This is using the USB boot tool and if grab my old USB tool it works fine on the same drives.

I recall this breaking in a certain version of 6 as well.

Alt
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Re: R-Drive can no longer image to a smaller drive

Post by Alt » Fri Jan 06, 2023 3:33 pm

Sorry for a long delay with the answer.
Please, contact our techsupport, they'll help you to solve this problem. You'll have to provide them your system dump, which may be inappropriate on this forum.

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