R-Wipe shuts down computer instead of rebooting

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serge_s
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Joined: Thu Jul 02, 2009 1:47 am

R-Wipe shuts down computer instead of rebooting

Post by serge_s » Thu Jul 02, 2009 2:01 am

Hello.

Got the following strange problem while carrying out R-Wipe tests: then I set up cleaning task and choose User logoff or System shutdown
event as a trigger, and after that try to reboot the system, it shuts down instead of rebooting,
generating event id 1073 (reboot attempt failed).
Tried this procedure on two different PCs, the problem persists. Both PCs are running Windows XP SP3.

Will be very glad to hear if anyone faces the same problem.

Thank you.

Alt
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Re: R-Wipe shuts down computer instead of rebooting

Post by Alt » Thu Jul 02, 2009 6:45 am

Yes, this is a known bug and we are working on it.
Sorry for inconvenience.

serge_s
Posts: 2
Joined: Thu Jul 02, 2009 1:47 am

Re: R-Wipe shuts down computer instead of rebooting

Post by serge_s » Mon Jul 13, 2009 8:49 am

Alt wrote:Yes, this is a known bug and we are working on it.
Thank you for the answer. That's good, but we have deadlines for implementing R-wipe into our corporate structure and this bug is the only preventing thing. Are there any information about possible time to wait for the fixed version of the product to come?
Thank you.

Alt
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Re: R-Wipe shuts down computer instead of rebooting

Post by Alt » Mon Jul 13, 2009 12:14 pm

I'll ask our developers.

Alt
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Re: R-Wipe shuts down computer instead of rebooting

Post by Alt » Tue Jul 21, 2009 5:11 am

It's appeared not so easy to implement. So, let it be a known issue.

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