open the file - 55% (No response)

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Jex Lin
Posts: 1
Joined: Sun Aug 11, 2013 9:00 pm

open the file - 55% (No response)

Post by Jex Lin » Sun Aug 11, 2013 9:18 pm

License : R-Studio NTFS 6.3.153961
SYSTEM : 4 x Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz, 3093 MHz, 8131 MB RAM
OS : Windows 8 Home Build 9200
File system : NTFS

I try so many times, when I open the files on HarddiskVolume7 (Recognized 5)(ext4)..it stop and the window displays "no response" in 56%.
Every times with the same result on 56%, it display "no response".
What can I do??

my problem :
https://lh6.googleusercontent.com/-sjAz ... 0error.PNG

Alt
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Posts: 2271
Joined: Tue Nov 11, 2008 2:13 pm
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Re: open the file - 55% (No response)

Post by Alt » Mon Aug 12, 2013 6:33 am

Please, contact our techsupport with this problem. They'll ask you to send you the snapshot of the file system and send it to our developers to fix the problem.
To create a snapshot:
Tools menu -> Settings -> Main -> Debug mode enabled -> OK
Right-click the partition -> Create FS snapshot on the shortcut menu.

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