BSOD on Win 8.1 & R-Crypto

User data encryption with R-Crypto.
MerleOne
Posts: 43
Joined: Fri Jan 30, 2009 12:11 pm

BSOD on Win 8.1 & R-Crypto

Post by MerleOne » Mon Dec 08, 2014 10:12 am

Hi,
I just had a BSOD while trying to close a container made with R-Crypto (1.5 b 3346). Is this frequent ? Also the container resize function is not working apparently, is this normal ?

Thanks.

Alt
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Re: BSOD on Win 8.1 & R-Crypto

Post by Alt » Wed Dec 10, 2014 12:13 pm

I constantly use R-Crypto on Windows 8.1, and everything goes on smoothly.
Was it a single case, or did that happened several times?

Guest

Re: BSOD on Win 8.1 & R-Crypto

Post by Guest » Fri Dec 12, 2014 7:34 pm

Alt wrote:I constantly use R-Crypto on Windows 8.1, and everything goes on smoothly.
Was it a single case, or did that happened several times?
Thanks for your answer. It was a single case. It occured when I tried to disconnect an encrypted container, which was locked by some other app. I was give the choice to cancel or try again, I chose try again or something like that and it occured at that moment. Since then, I never close a container when I get such a warning, I try to find what is locking it, close it and try again.

Alt
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Re: BSOD on Win 8.1 & R-Crypto

Post by Alt » Mon Dec 15, 2014 4:30 am

Most likely this was some system application.

MerleOne
Posts: 43
Joined: Fri Jan 30, 2009 12:11 pm

Re: BSOD on Win 8.1 & R-Crypto

Post by MerleOne » Wed Dec 31, 2014 6:38 am

Yet another BSOD when unmounting a R-Crypto container, again on Win 8.1, see .zip file attached to this post, created by BlueScreenView from Nir Sofer. Clearly it's the filesystem that causes this issue. Should I contact R-TT support ? I can send them the minidump for further analysis if required.

Thanks.
You do not have the required permissions to view the files attached to this post.

Alt
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Re: BSOD on Win 8.1 & R-Crypto

Post by Alt » Tue Jan 06, 2015 8:46 am

MerleOne wrote:Yet another BSOD when unmounting a R-Crypto container, again on Win 8.1, see .zip file attached to this post, created by BlueScreenView from Nir Sofer. Clearly it's the filesystem that causes this issue. Should I contact R-TT support ? I can send them the minidump for further analysis if required.

Thanks.
Sorry for the delay with the answer. Yes, contacting the techsupport would be the best option.

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