Search found 8 matches

by clickright
Mon Jan 22, 2018 2:30 pm
Forum: RAID Recovery
Topic: Drobo FS Recovery
Replies: 2
Views: 13448

Drobo FS Recovery

Hello,

We have Drobo FS in for data recovery. There are two 2tb drives in the unit.

What settings must we use to recreated the RAID in R-Studio?
by clickright
Tue Mar 15, 2016 1:55 pm
Forum: File Recovery
Topic: Users folder not copied
Replies: 9
Views: 12451

Re: Users folder not copied

Alt wrote:
clickright wrote:[
Using R-STUDIO 7.7.159747
Great!
However, I'm not seeing any downloads in my user console.
And the old link I have (https://secure.r-tt.com/cgi-bin/Update?dl=PC56ZSUR5P)
Is not working.
What can I do now.
When did you purchase the license?
September 5/2015
by clickright
Tue Mar 15, 2016 1:43 pm
Forum: File Recovery
Topic: Users folder not copied
Replies: 9
Views: 12451

Re: Users folder not copied

Hi All,

On the last few recoveries I've done, I'm finding that the "Users" folder is not being copied over; I keep having to do it separately and I can't figure out why.

Obviously, this if often the most important folder.

Any ideas?

Using R-STUDIO 7.7.159747
We just release a new build that ...
by clickright
Tue Mar 08, 2016 6:01 pm
Forum: File Recovery
Topic: Users folder not copied
Replies: 9
Views: 12451

Re: Users folder not copied

Alt wrote:We're fixing this issue right now.
Ah, OK, it's a known issue.

Any workarounds in the meantime, other than doing the work twice?
by clickright
Mon Mar 07, 2016 12:37 pm
Forum: File Recovery
Topic: Users folder not copied
Replies: 9
Views: 12451

Users folder not copied

Hi All,

On the last few recoveries I've done, I'm finding that the "Users" folder is not being copied over; I keep having to do it separately and I can't figure out why.

Obviously, this if often the most important folder.

Any ideas?

Using R-STUDIO 7.7.159747
by clickright
Mon Feb 22, 2016 2:56 pm
Forum: File Recovery
Topic: Deleted Files are shown regardless of selection in File Mask
Replies: 4
Views: 6665

Re: Deleted Files are shown regardless of selection in File

My version is 7.8.160808 .

Yeah, I wish I could upgrade. My support expired in October last year and it's not letting me download the latest version.

With our dollar being so bad, and not as many recoveries happening, we cannot justify the expense of extending support to be on the latest version ...
by clickright
Mon Feb 22, 2016 1:31 pm
Forum: File Recovery
Topic: Deleted Files are shown regardless of selection in File Mask
Replies: 4
Views: 6665

Re: Deleted Files are shown regardless of selection in File

Alt wrote:I just checked, they disappeared as they should. What is the version of R-Studio you use?
Weird, I know. It used to work. It's 7.7.159747
by clickright
Fri Feb 19, 2016 2:06 pm
Forum: File Recovery
Topic: Deleted Files are shown regardless of selection in File Mask
Replies: 4
Views: 6665

Deleted Files are shown regardless of selection in File Mask

Hi,

I'm having an issue where deleted files are still shown in the file tree, even though "Deleted files' is UNchecked in "Define File Mask" Any idea why this is?