The licensee can use our client portal "My Order"
https://secure.r-tt.com/UserConsole.shtml to change his/her e-mail and/or request a registration key resending to the recorded e-mail at any time.
The product registration key works with all software versions and builds that are launched within one year from the date of purchase. Then the registration key can be used with a compatible version of the software on the licensed computer as long as the licensee wants. The software license never expires.
In accordance with our sales policy
http://www.r-tt.com/BuyOnLine.shtml, we guarantee customer support service for one year from the date of purchase. The services include technical support, customer support and all updates and new releases for products purchased during that term.
The licensee can renew the support service at a discounted price and continue receiving the services after the support period has expired. The renewal support purchase extends support service by 1-year from the date of its expiration. A new registration key is issued for the licensee after the support services are renewed. The issued new key must be valid for the current version of the software and any new version that would be released within the purchased support period. The extended support service fees are calculated automatically and depend on the type of license and the service expiration date.