.docx?

A forum on data recovery using the professional data recovery software R-STUDIO.
HELPPLEASE
Posts: 1
Joined: Sat Mar 06, 2010 9:04 pm

.docx?

Post by HELPPLEASE »

My R-Studio is not able to recover .docx it appears. Windows 7 64-bit. Any help would be greatly appreciated.
Alt
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Re: .docx?

Post by Alt »

Could you be more specific about the problem? Doesn't R-Studio find the files? Or are recovered files broken?
P_Kozy
Posts: 1
Joined: Wed Jun 02, 2010 8:54 pm

Re: .docx?

Post by P_Kozy »

Hi, I have the same problem. In the extra found files, no .DOCX come up. And in the TOOLS, SETTINGS, KNOWN FILE TYPES. The Microsoft .DOCX is ticked, but in italic font. Any Idea ?
Alt
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Re: .docx?

Post by Alt »

P_Kozy wrote:Hi, I have the same problem. In the extra found files, no .DOCX come up. And in the TOOLS, SETTINGS, KNOWN FILE TYPES. The Microsoft .DOCX is ticked, but in italic font. Any Idea ?
If R-Studio finds a file which path is clear and correct, it doesn't include it in the Extra Found Files. Maybe, this is the case?
If not, please let us know, we'll investigate into this problem.
syrul

Re: .docx?

Post by syrul »

We have the same problem on Windows XP, we know there are .docx files on the drive, but in tools->settings->known file types Microsoft .docx is checked, but the font is greyed and italic. It looks like all the office 2007 formats are listed this way. Is there a way to make r-studio specifically look for .docx files? (It found several of her older .doc files just fine)
Alt
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Re: .docx?

Post by Alt »

syrul wrote:We have the same problem on Windows XP, we know there are .docx files on the drive, but in tools->settings->known file types Microsoft .docx is checked, but the font is greyed and italic. It looks like all the office 2007 formats are listed this way. Is there a way to make r-studio specifically look for .docx files? (It found several of her older .doc files just fine)
Thess greyed out file types mean that they cannot be disabled. Please check that R-Studio didn't place those files in some regular folders. If it didn't, we'll check the problem.
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