Recovery 500GB HDD, low memory

[Guest]

Hello,

I "System Reset" my QNAP NAS by accident. (Actuallt act as "Factory Default" but name "reset", it remove all settings and format the HDD)

I use Windows 7 x64 with 4GB RAM to recover the 500GB HDD (in QNAP (ext4) formats), after scanning the HDD then double-click on that partation, it try to display the files but after a long period of loading, it consume all the RAM and Windows prompt for Close it. Any bugs?

What can I do? Many tanks.

[Alt]

I passed the problem to our developers.

[Alt]

As a temporary solution, try to use the Recover all option.

[yhlee]

I am running a trial version,
I intended to recover a QNAP NAS formatted by "System Reset",
which is a Linux partation, probably ext4.

Thanks.

As a temporary solution, try to use the Recover all option.

[Alt]

Well, we are working on the problem right now. I think we'll fix it rather soon.

[yhlee]

I noticed there is a similar case on 23.Mar, any ETA? Thanks.

Well, we are working on the problem right now. I think we'll fix it rather soon.

[yhee]

I downloaded 5.2 build 130701 (x64)

It doesn't help, it stop at 62092667 entries,
but still increasing the memory consumption, stop responding.

Any idea?

[yhlee]

I downloaded 5.2 build 130701 (x64)

It doesn't help, it stop at 62092667 entries,
but still increasing the memory consumption, stop responding.

(I use old scanned data to open it, will it the problem?)

Any idea?

[yhlee]

Hello? Any further updates?

[Alt]

We're still working on that.