Cannot mount image with build 7104

[MerleOne]

Hi,
I have a set of .rdi files that was at start created with v6, say file01.rdr to file33.rdr. My PC run Win7x64bits.
When I double click on any of this .rdr file, RDI7 opens a window asking to restore partitions/disks and everything seems right. The set of files is also validated fine by RDI7.
But if I try to mount a partition as a virtual drive using any of these files / any backup date, I get a warning saying no partition in the image can be mounted. See capture below



(Sorry for the sepia colors, a malfunction of my screen capture tool)

Is this a known issue using both v6/v7 ?

Thanks !
.merle1.

[Alt]

Please contact our techsupport with the system dump made exactly at this point. Go to the About dialog box -> Click the Write system dump button. Provide the link to this topic.

[MerleOne]

Please contact our techsupport with the system dump made exactly at this point. Go to the About dialog box -> Click the Write system dump button. Provide the link to this topic.

Thanks, will do ASAP,
Regards,
.merle1.

[MerleOne]

Please contact our techsupport with the system dump made exactly at this point. Go to the About dialog box -> Click the Write system dump button. Provide the link to this topic.

Tech support contacted (system dump not sent, the contact form doesn't seem to allow it).
Regards,
.merle1.
PS : in the form I think I indicated Win10 x 64 as being the OS. It is Win7x64 actually. I answered too fast...

[Alt]

Tech support contacted (system dump not sent, the contact form doesn't seem to allow it).
Regards,

They'll ask you to do so.