Request for help: 'Media is removed'; age limit exceeded

Disk backup and restore, partition imaging and cloning, and drive copy using R-Drive Image.
Forum rules
Discussion on the R-Drive Image software
chabidobe22
Posts: 3
Joined: Fri Jul 19, 2024 9:50 pm

Request for help: 'Media is removed'; age limit exceeded

Post by chabidobe22 » Sat Oct 04, 2025 10:10 am

Dear all

R-drive gave me the following report - flagged as an error by the email notification that I have set up - and I find the report confusing. What does it mean, please? (The report is excessively long - which is a problem given that the report gets emailed - including as it does some sort of memory or disc dump. I have truncated the report.)

Code: Select all

R-Drive Image Standalone 7.3 (Build 7310)
Start at: Sat, 04 Oct 2025 14:50:02 +0100
Finish at: Sat, 04 Oct 2025 15:00:17 +0100
ERROR:  Media is removed

* List of operations:
Append to Image: X:\rDrive\C\C-image.rdr
Backup partition [Samsung SSD 840 EVO 250GB (232.8GB #2)]
  C: WINDOWS (NTFS 231.1GB #3)
Backup disk partition structure
  Samsung SSD 840 EVO 250GB (232.8GB #2)
Check an Image File

* Deleting differential image file X:\rDrive\C\C-image_20250912162210_253_2.rdr because following limits were exceeded: Maximum age of image files on Tier#2 (on=1week,mode=diff,age=3week,exceed=del)
* Deleting incremental image file X:\rDrive\C\C-image_20250912162210_253_14.rdr because following limits were exceeded: Maximum age of image files on Tier#1 (on=1day,mode=inc,age=8day,exceed=del)
* 1 file has been added to the image, currently the image consists of 9 files and occupies 85.4GB
* 2.72TB free of 3.63TB on volume X:
! The system cannot find the file specified (2) while opening X:\rDrive\C\C-image_20250912162210_253_14.rdr: Abort (auto)
! Read C: at position 8912896 failed. The system cannot find the specified file
[. . .]
PS: I hope that I am posting this in the right place.

EDIT: just now I ran the job at issue but this time manually (via the GUI) and eventually - at the very end - it failed again, for the same ostensible reason(s). Also: I have given this forum a quick search and I found nothing very relevant.