Error Checking an Image File

[dougs]

Hello-

I'm using version 6008 of the R-Drive Image software on a server and running unattended backup jobs backing up to a remote location. I am seeing these message every day for the past one week:

Execution log:
* Append to an Image: \\BACKUP\install\pavo\WindowsImageBackup\HDD1_HDD2-image.rdr
Backup partition [LSI MR9261-8i (222GB #1)]
Active Partition #1 System Reserved (NTFS 100MB)
C: C: Drive (NTFS 222GB #2)
Backup disk partition structure
LSI MR9261-8i (222GB #1)
Backup partition [LSI MR9261-8i (1.36TB #2)]
System Reserved Partition GPT #1 (128MB)
D: D: Drive (NTFS 1.36TB #2)
Backup disk partition structure
LSI MR9261-8i (1.36TB #2)
Check an Image File
! Error reading the file: Abort (auto)
! Read disk C: at position 1226833920 failed. Read from disk failed
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Error reading the file: Abort (auto)
! Operation failed: Read from disk failed

I see that the differential job gets created on the remote location. But I believe when the time comes to check the validity of the backup job, it fails. Is it because there is a bad sector or corrupted file in the C:drive?

~Doug

[Alt]

Please, contact our techsupport with this problem, they'll help you to solve it.

[Data-Medics]

! Read disk C: at position 1226833920 failed. Read from disk failed

I think this line is the tell all. You've got bad sectors that can't be read by the program. Time to replace the drive and restore one of those images.

[Alt]

! Read disk C: at position 1226833920 failed. Read from disk failed

I think this line is the tell all. You've got bad sectors that can't be read by the program. Time to replace the drive and restore one of those images.

That's right. BTW, was the "Ignore disk read errors (bad sectors)" cleared?