R-Studio MAC : not showing correct HDD serial numbers

Discussions on using the professional data recovery program R-STUDIO for RAID re-construction, NAS recovery, and recovery of various disk and volume managers: Windows storage spaces, Apple volumes, and Linux Logical Volume Manager.
chrispm1968
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Joined: Mon Feb 12, 2018 2:19 pm

R-Studio MAC : not showing correct HDD serial numbers

Post by chrispm1968 » Mon Feb 12, 2018 2:24 pm

I have 4 hard drives from a QNAP NAS that I need to try and recover data from. All HDDs are Western Digital Red WD40ERFX. In R-Studio, all four drives show the same serial number of 152D00539000 - which isn't even the serial number of ANY of the drives (which all begin WCC4E0839xxx)

How can I know which order to put the drives in if I cannot see the correct serial numbers for the drives?

Alt
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Re: R-Studio MAC : not showing correct HDD serial numbers

Post by Alt » Tue Feb 13, 2018 6:50 am

Please contact our techsupport with this issue, they'll help you to resolve it. You need to provide them with your system's info: Menu Tools -> Save System Info.

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