Data Recovery and Disk Utilities Forum @R-TT

Hi,
Just a question : on my order page, I am not proposed to buy extended service for my R-Drive Image license which stops (the extended service) end of December. It seems current promotion applies too to extended service, so how do I proceed ?
Thanks.
Merle1

Thanks, will try the technical support, I have currently some issues, password related, with the latest build and would like to try again with the previous version.
Sincerely,
.merle1.

Hi,
Is there a way to download this build ? And also previous builds just in case. With the new automated update feature one tend not to store the new builds and in case of a restoration, it can be handy to recover it.
Thanks.
.merle1.

Please contact our techsupport with the system dump made exactly at this point. Go to the About dialog box -> Click the Write system dump button. Provide the link to this topic.

Tech support contacted (system dump not sent, the contact form doesn't seem to allow it).
Regards,
.merle1.
PS : in ...

Alt wrote: Wed Apr 05, 2023 12:16 pm Please contact our techsupport with the system dump made exactly at this point. Go to the About dialog box -> Click the Write system dump button. Provide the link to this topic.

Thanks, will do ASAP,
Regards,
.merle1.

Hi,
I have a set of .rdi files that was at start created with v6, say file01.rdr to file33.rdr. My PC run Win7x64bits.
When I double click on any of this .rdr file, RDI7 opens a window asking to restore partitions/disks and everything seems right. The set of files is also validated fine by RDI7.
But ...

Hi,
Yes, I did ! I even booted with other software publishers boot media so I guess the issue is elsewhere but thanks, it could have been caused by this.

Moreover a few bootmedia worked (3 for over 50 tried). Among them, a Win10x32bits reinstallation bootmedia. And 2 others that were either using ...

Hi again,
I managed to create a boot media from version 6 running on XP (in case the underlying OS changes something) : same result, it won't boot on this Ockel Sirius B PC. The bootmedia is seen from the boot menu but, when selected, is unable to boot and then a regular Windows boot occurs, leading ...

Hi,
I have a strange issue with RDI boot media.
Since today, my mini PC, an Ockel Sirius B (32 GB SSD) running Win10x32 bits won't open a session, the desktop opens but explorer.exe is not working (no icons on the taskbar and on the desk).

I need to restore the system. Fortunately I do have some ...

Hi,
Apparently build 7003 fixes all this. Great, Thanks !
.merle1.